Service Excellence Coach

2 weeks ago


Ormesby, Redcar and Cleveland, United Kingdom HomeServe Full time
About The Role

We are seeking a highly motivated and experienced Service Excellence Coach to join our Field Operations Team at HomeServe. As a Service Excellence Coach, you will play a critical role in helping our Field Engineers provide effortless customer experiences.

Key Responsibilities
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with the Field Operations Team to identify areas for improvement and implement changes
  • Provide coaching and training to Field Engineers on customer service best practices
  • Monitor and analyze customer feedback to inform business decisions
What We Offer

As a Service Excellence Coach at HomeServe, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences. We offer a competitive salary and a range of benefits, including opportunities for professional development and growth.

This is a Grade E role with a competitive salary. The Field Operations Team winning aspiration is that HomeServe is recognised as a great place for Customer Service. A place where the Customer journey is effortless. Our Field Engineers are encouraged, engaged and enabled to provide effortless Customer Service experiences.



  • Ormesby, Redcar and Cleveland, United Kingdom HomeServe Full time

    About The RoleWe are seeking a highly motivated and experienced Service Excellence Coach to join our Field Operations Team in the UK. As a Service Excellence Coach, you will play a key role in driving our customer service strategy and ensuring that our Field Engineers provide an effortless customer experience.Key ResponsibilitiesDevelop and implement...


  • Ormesby, Redcar and Cleveland, United Kingdom HomeServe Full time

    About The RoleWe are seeking a highly motivated and experienced Service Excellence Coach to join our Field Operations Team in the UK. As a Service Excellence Coach, you will play a key role in driving our customer service strategy and ensuring that our Field Engineers provide an effortless customer experience.Key ResponsibilitiesDevelop and implement...


  • Ormesby, Redcar and Cleveland, United Kingdom Meridian Business Support Limited Full time

    We are seeking a professional and experienced coach driver to join our team at Meridian Business Support Limited. As a PCV driver, you will be responsible for transporting students and passengers safely and efficiently.Key Responsibilities:Hold a valid PCV driving license with no more than 6 points Possess a Driver Card and CPC Card Provide exceptional...


  • Ormesby, Redcar and Cleveland, United Kingdom Meridian Business Support Limited Full time

    We are seeking a professional and experienced coach driver to join our team at Meridian Business Support Limited. As a PCV driver, you will be responsible for transporting students and passengers safely and efficiently.Key Responsibilities:Hold a valid PCV driving license with no more than 6 points Possess a Driver Card and CPC Card Provide exceptional...


  • Ormesby, Redcar and Cleveland, United Kingdom Standguide Full time

    Employability Skills Trainer RoleWe are seeking a highly skilled and dedicated individual to join our team as an Employability Skills Trainer. As a nationwide market leader, we have been dedicated to supporting individuals and employers across the UK for over three decades.Key Responsibilities:Deliver high-quality training programs to equip individuals with...


  • Ormesby, Redcar and Cleveland, United Kingdom Standguide Full time

    Employability Skills Trainer RoleWe are seeking a highly skilled and dedicated individual to join our team as an Employability Skills Trainer. As a nationwide market leader, we have been dedicated to supporting individuals and employers across the UK for over three decades.Key Responsibilities:Deliver high-quality training programs to equip individuals with...


  • Ormesby, Redcar and Cleveland, United Kingdom Standguide Full time

    Role:Employability Skills TrainerAbout the Role:We are seeking a highly skilled and dedicated individual to join our team as an Employability Skills Trainer. As a key member of our team, you will play a vital role in supporting individuals to develop the skills and confidence they need to succeed in the workplace.Key Responsibilities:Design and deliver...


  • Ormesby, Redcar and Cleveland, United Kingdom Standguide Full time

    Role:Employability Skills TrainerAbout the Role:We are seeking a highly skilled and dedicated individual to join our team as an Employability Skills Trainer. As a key member of our team, you will play a vital role in supporting individuals to develop the skills and confidence they need to succeed in the workplace.Key Responsibilities:Design and deliver...


  • Ormesby, Redcar and Cleveland, United Kingdom ROCK Full time

    Job Title: Gas Service and Repair EngineerLocation: HullJob Type: PAYEWe are seeking a qualified Gas Service and Repair Engineer to maintain and repair gas systems and appliances for our clients.Key Responsibilities:Service and maintain gas systems and appliancesEnsure compliance with industry regulations and standardsProvide excellent customer service and...


  • Ormesby, Redcar and Cleveland, United Kingdom ROCK Full time

    Job Title: Gas Service and Repair EngineerLocation: HullJob Type: PAYEWe are seeking a qualified Gas Service and Repair Engineer to maintain and repair gas systems and appliances for our clients.Key Responsibilities:Service and maintain gas systems and appliancesEnsure compliance with industry regulations and standardsProvide excellent customer service and...


  • Ormesby, Redcar and Cleveland, United Kingdom ROCK Full time

    **Job Title:** Gas Service and Repair Engineer**About the Role:**We are seeking a skilled Gas Service and Repair Engineer to join our team at ROCK. As a key member of our team, you will be responsible for maintaining and repairing gas systems and appliances for our clients.**Key Responsibilities:**Service and maintain gas systems and appliances to ensure...


  • Ormesby, Redcar and Cleveland, United Kingdom ROCK Full time

    **Job Title:** Gas Service and Repair Engineer**About the Role:**We are seeking a skilled Gas Service and Repair Engineer to join our team at ROCK. As a key member of our team, you will be responsible for maintaining and repairing gas systems and appliances for our clients.**Key Responsibilities:**Service and maintain gas systems and appliances to ensure...


  • Ormesby, Redcar and Cleveland, United Kingdom ROCK Full time

    Job Title: Gas Service and Repair EngineerAbout ROCK:ROCK is a leading provider of gas service and repair solutions, dedicated to delivering exceptional results to our clients.Job Summary:We are seeking a highly skilled Gas Service and Repair Engineer to join our team. The successful candidate will be responsible for maintaining and repairing gas systems and...


  • Ormesby, Redcar and Cleveland, United Kingdom ROCK Full time

    Job Title: Gas Service and Repair EngineerAbout ROCK:ROCK is a leading provider of gas service and repair solutions, dedicated to delivering exceptional results to our clients.Job Summary:We are seeking a highly skilled Gas Service and Repair Engineer to join our team. The successful candidate will be responsible for maintaining and repairing gas systems and...


  • Ormesby, Redcar and Cleveland, United Kingdom Lincolnshire Housing Partnership Full time

    Electrical Testing and Inspection OpportunityWe are seeking a qualified Electrician to carry out electrical testing and inspections within our customers' homes in the Grimsby area.This is a great opportunity for a skilled Electrician to join our team and contribute to the delivery of excellent customer service.Key Responsibilities:Carry out electrical...


  • Ormesby, Redcar and Cleveland, United Kingdom Lincolnshire Housing Partnership Full time

    Electrical Testing and Inspection OpportunityWe are seeking a qualified Electrician to carry out electrical testing and inspections within our customers' homes in the Grimsby area.This is a great opportunity for a skilled Electrician to join our team and contribute to the delivery of excellent customer service.Key Responsibilities:Carry out electrical...


  • Ormesby, Redcar and Cleveland, United Kingdom Durham Electrics Fire Ltd Full time

    Durham Electrics Fire Ltd is a reputable family-run company serving the North East and Yorkshire regions. We are seeking a skilled electrician to provide electrical maintenance solutions to commercial and domestic clients. The successful candidate will be responsible for delivering planned and reactive electrical services, ensuring a high level of customer...


  • Ormesby, Redcar and Cleveland, United Kingdom Durham Electrics Fire Ltd Full time

    Durham Electrics Fire Ltd is a reputable family-run company serving the North East and Yorkshire regions. We are seeking a skilled electrician to provide electrical maintenance solutions to commercial and domestic clients. The successful candidate will be responsible for delivering planned and reactive electrical services, ensuring a high level of customer...

  • Automotive Technician

    3 weeks ago


    Ormesby, Redcar and Cleveland, United Kingdom Halfords Full time

    {"Benefits": "Enjoy a competitive salary of \u2116\u2116\u2116 30,900 - \u2116\u2116\u2116 33,000 per annum, with the potential to earn more through our uncapped bonus scheme. As a qualified MOT Tester at Halfords, you\u2019ll have the opportunity to work 5 days a week, with the flexibility to earn extra through our refer a friend scheme (T&Cs apply). What...

  • Automotive Technician

    2 weeks ago


    Ormesby, Redcar and Cleveland, United Kingdom Halfords Full time

    {"Benefits": "Enjoy a competitive salary of \u2116\u2116\u2116 30,900 - \u2116\u2116\u2116 33,000 per annum, with the potential to earn more through our uncapped bonus scheme. As a qualified MOT Tester at Halfords, you\u2019ll have the opportunity to work 5 days a week, with the flexibility to earn extra through our refer a friend scheme (T&Cs apply). What...