Senior IT Support Specialist

3 weeks ago


Bridgend, Bridgend county borough, United Kingdom The Growth Consultants Full time

3rd Line Engineer Job Description

We are seeking a skilled and experienced 3rd Line Engineer to join our team at The Growth Consultants. As a 3rd Line Engineer, you will be responsible for troubleshooting and resolving complex technical issues.

Key Responsibilities:

  • Troubleshoot and resolve technical issues escalated from 1st and 2nd line support teams
  • Collaborate with internal and external stakeholders to provide effective incident management resolutions
  • Ensure timely progression of incidents to meet SLA requirements
  • Track and escalate incidents as necessary, and confirm resolution with customers
  • Install and configure IT hardware and software
  • Provide user account support

Requirements:

  • Previous experience working in a 2nd line support role in a Managed Service Provider environment
  • Experience working with Windows Server and Windows 10
  • Good working knowledge of O365
  • Knowledge and experience of WAN/LAN technologies
  • Experience working with DHCP/DNS
  • HPE server/SAN infrastructure experience
  • Hosted VOIP solutions experience, ideally with Gamma Horizon
  • Sophos suite of products experience

What We Offer:

  • A competitive basic salary between £35,000 - £45,000, dependent on experience
  • Hybrid working arrangement
  • A comprehensive staff benefit package
  • An employee development budget


  • Bridgend, Bridgend county borough, United Kingdom Hays Senior Finance Full time

    Job Opportunity: Financial Reporting SpecialistHays Senior Finance is seeking a highly skilled Financial Reporting Specialist to join our team. As a key member of our finance department, you will be responsible for supporting projects and process improvement across the business.Key Responsibilities:Supporting projects and process improvement across the...


  • Bridgend, Bridgend county borough, United Kingdom Beacon Support Full time

    Beacon Support Ltd. is recruiting a Specialist Mentor to support Higher Education students. This role offers flexible hours, allowing you to work around your schedule while making a positive impact on students' educational experiences.The hourly rate for this position is £30-£40, plus a generous holiday entitlement.Here are some benefits of the...


  • Bridgend, Bridgend county borough, United Kingdom Hays Senior Finance Full time

    Job Opportunity: Senior Financial AnalystAt Hays Senior Finance, we are seeking a highly skilled Senior Financial Analyst to join our team. As a Senior Financial Analyst, you will be responsible for supporting projects and process improvement across the business.Key Responsibilities:Supporting projects and process improvement across the business.Assisting...


  • Bridgend, Bridgend county borough, United Kingdom Hays Senior Finance Full time

    Job SummaryWe are seeking a highly skilled Senior Financial Analyst to join our team at Hays Senior Finance. As a Senior Financial Analyst, you will be responsible for supporting projects and process improvement across the business, assisting with month-end closing processes, and preparing and analyzing financial reports.Key ResponsibilitiesSupporting...


  • Bridgend, Bridgend county borough, United Kingdom Hays Specialist Recruitment Limited Full time

    Your new role at Hays Specialist Recruitment Limited:As a Young Person's Support Specialist, you will play a crucial role in supporting young people aged 16+ as they transition from care to independent living. This involves travel around South Wales to meet different services, providing practical and emotional support, and helping them develop the skills...


  • Bridgend, Bridgend county borough, United Kingdom Hays Senior Finance Full time

    Job SummaryWe are seeking a highly skilled Financial Reporting Specialist to join our team in Bridgend. As a key member of our finance department, you will be responsible for supporting projects and process improvement across the business.Key ResponsibilitiesSupporting projects and process improvement across the business.Assisting and covering month end...


  • Bridgend, Bridgend county borough, United Kingdom Hays Specialist Recruitment Limited Full time

    Your new role:As a Young Person's Support Specialist, you will play a crucial role in supporting young people aged 16+ as they transition from care to independent living. This involves travel around South Wales to meet different services, providing practical and emotional support, and helping them develop the skills they need to succeed.Key responsibilities...


  • Bridgend, Bridgend county borough, United Kingdom Hays Senior Finance Full time

    Role SummaryWe are seeking a highly skilled Senior Finance Professional to join our team in Bridgend. As a key member of our finance function, you will play a crucial role in supporting business growth and driving financial performance.Key ResponsibilitiesSupporting projects and process improvement across the businessAssisting and covering month-end closing...


  • Bridgend, Bridgend county borough, United Kingdom Hays Senior Finance Full time

    Finance Career OpportunityWe are seeking a highly skilled Finance professional to join our team at Hays Senior Finance. Based in the Bridgend area, this position offers an excellent opportunity to develop your career with a leading international manufacturing business.Key Responsibilities:Supporting projects and process improvement initiatives across the...


  • Bridgend, Bridgend county borough, United Kingdom Morwell Talent Solutions Full time £65,000

    Job Title: Senior Project SpecialistAbout the Role:We are seeking a qualified Senior Project Specialist to join our team at Morwell Talent Solutions. As a Senior Project Specialist, you will be responsible for leading and managing the finance function, ensuring the day-to-day financial activities of the company run smoothly.Key Responsibilities:Lead and...

  • Nurse Care Specialist

    4 weeks ago


    Bridgend, Bridgend county borough, United Kingdom ivolve Care & Support Full time

    About the RoleWe are seeking a skilled and compassionate Nurse Care Specialist to join our team at ivolve Care & Support. As a key member of our care team, you will be responsible for providing high-quality nursing care to our residents, promoting their independence, dignity, and well-being.Key ResponsibilitiesAssess and develop individualized care plans to...


  • Bridgend, Bridgend county borough, United Kingdom Cwm Taf Morgannwg University Health Board Full time

    The role of the Senior Nurse Specialist involves providing high-quality patient care in a secure setting. The successful candidate will be responsible for coordinating care needs, delegating tasks to junior staff, and supporting their professional development.Main ResponsibilitiesProvide expert generalist care to patients in a primary care setting.Work...

  • Finance Manager

    12 hours ago


    Bridgend, Bridgend county borough, United Kingdom Hays Senior Finance Full time

    Job Overview">Hays Senior Finance is seeking a highly skilled and experienced Accounts Senior to join our team in Bridgend.">About the Role">">Create and analyze financial reports, including income statements, balance sheets, and cash flow statements.">Assign accounting tasks to other team members and provide guidance and support to junior...


  • Bridgend, Bridgend county borough, United Kingdom NonStop Consulting Full time

    Adult Safeguarding Team RoleNonStop Consulting is seeking a highly skilled Senior Adult Care Specialist to join their Adults Safeguarding Team on a rolling contract. This is an excellent opportunity to work with a reputable authority which offers home working and supervision, giving you autonomy to manage your workload effectively.You will have 15 complex...


  • Bridgend, Bridgend county borough, United Kingdom Vetro Recruitment Full time

    Job Title: Tenancy Support SpecialistJob Summary: We are seeking a motivated and experienced Tenancy Support Specialist to join our team in Bridgend. As a Tenancy Support Specialist, you will be responsible for providing advice, support, and motivation to clients who are experiencing difficulties with their tenancies.Key Responsibilities:Provide advice and...


  • Bridgend, Bridgend county borough, United Kingdom Advantage Healthcare Limited Full time

    About the RoleWe are seeking a skilled and compassionate Care Support Specialist to join our team at Advantage Healthcare Limited. As a Care Support Specialist, you will provide high-quality care and support to individuals with complex needs in their homes and communities.Key ResponsibilitiesDeliver person-centered care and support to individuals with...


  • Bridgend, Bridgend county borough, United Kingdom Exponential-e Full time

    Customer Support SpecialistAt Exponential-e, we're looking for a skilled Customer Support Specialist to join our team. As a key member of our support team, you'll be responsible for providing exceptional customer service and resolving technical issues in a timely and professional manner.Key Responsibilities:Manage and resolve customer support tickets in a...


  • Bridgend, Bridgend county borough, United Kingdom Teaching Personnel Full time

    **Job Title:** Education Support Specialist**Job Type:** Temporary to Permanent**Sector:** Special Educational Needs (SEN)**Location:** Bridgend, WalesWe are seeking an experienced Education Support Specialist to work with Key Stage 4 students who exhibit challenging behaviour. The successful candidate will provide exceptional support to students,...


  • Bridgend, Bridgend county borough, United Kingdom Teaching Personnel Full time

    Job Title: Specialist Autism Support OfficerJob Summary: We are seeking a highly skilled and compassionate Specialist Autism Support Officer to join our team at Teaching Personnel. As a Specialist Autism Support Officer, you will work closely with a school in Bridgend that supports pupils with complex Behavioural, Emotional and Social Difficulties (BESD)...


  • Bridgend, Bridgend county borough, United Kingdom Teaching Personnel Full time

    Job Title: Specialist Autism Support OfficerJob Description:We are seeking a highly skilled and dedicated Specialist Autism Support Officer to join our team at Teaching Personnel. As a Specialist Autism Support Officer, you will be working closely with a school in Bridgend that supports pupils with complex Behavioural, Emotional and Social Difficulties...