Store Manager

7 hours ago


Buckhurst Hill, Essex, United Kingdom Costa Coffee Full time
About the Role

We're seeking a highly motivated and experienced Store Manager to join our team at Costa Coffee. As a Store Manager, you'll be responsible for creating a welcoming and engaging environment for our customers, while also driving sales and profitability.

Key Responsibilities
  • Lead and manage a team of retail staff to deliver exceptional customer service and sales performance
  • Develop and implement effective store operations to drive sales growth and profitability
  • Manage stock, labour, and training to ensure efficient store operations
  • Collaborate with the wider Costa Coffee team to achieve business objectives
  • Identify and capitalize on opportunities to improve customer experience and drive sales growth
What We're Looking For
  • Proven leadership experience in a retail environment
  • Strong commercial acumen and ability to drive sales growth
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Passion for delivering exceptional customer service
What We Offer
  • Competitive salary and bonus scheme
  • Opportunities for career development and progression
  • Free uniform and equipment
  • Discounts on food and drinks
  • Access to our Employee Assistance Programme
About Us

Costa Coffee is a leading coffee shop chain with a passion for delivering exceptional customer experiences. We're committed to creating a positive and inclusive work environment that supports the growth and development of our team members.

We're proud to be part of the Scoffs Group UK, a leading franchisee of Costa Coffee stores in the UK. We're a high-growth hospitality franchise operator that puts our people at the heart of everything we do.


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