Field Service Engineer

2 months ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Crown Equipment Southeast Asia Full time
About Crown Equipment Southeast Asia

Crown Equipment Corporation has earned a reputation for exceptional product design, engineering, and manufacturing of its award-winning line of electric lift trucks. Our goal is to provide customers with the safest, most efficient, and ergonomic forklift trucks possible. We support customers with a wide selection of electric forklift trucks, from pallet trucks to very narrow-aisle VNA trucks.

Our brand promise is:

"Crown designs, manufactures, distributes, services, and supports material handling products that provide customers with superior value."

Quality and performance are the foundation of Crown's success. Our company culture is built on teamwork, ensuring that quality is built into every forklift truck we make.

Crown's headquarters, manufacturing facilities, and network of branches offer diverse and challenging careers in a broad range of professional and vocational roles.

Job Description

To carry out service and repairs to equipment on customer sites in a safe, professional, and cost-effective manner, maintaining documentation of all works carried out in line with Health and Safety and Quality procedures.

The role will involve working to a planned schedule of service and maintenance jobs at our client's premises.

To ensure van stock is monitored and counted, and sufficient for the day-to-day maintenance of the fleet.

  • To carry out inspections and monitor the safety of the repaired and maintained trucks.
  • To accurately complete job sheets, timesheets, and purchase requisition and parts paperwork within the required timescales.
  • To take responsibility for all equipment and tooling (including van/laptop/tablet, etc.) and ensure that it is in a safe condition for the type of work being undertaken.
  • To work to strict planned schedules and deadlines.

To be considered for the role, you will need to have knowledge of at least one of the following areas and be able, willing, and accepting of additional training to allow you to excel within Crown Equipment Southeast Asia.

  • Mechanical engineering
  • Electrical engineering
  • Hydraulics

You will have the ability to work independently and in a team, hold good communication skills, work to a high standard, and be able to work to timescales as required.

Person Specification

Essential Skills:

  • Must hold a full UK Driving Licence.
  • Proficient in fault finding and repair.
  • Educated with an ability to achieve a grade C in English and maths at GCSE.
  • Experience of Health & Safety requirements working in a workshop practice.
  • Commitment to continuing personal and professional development.
  • Excellent organisational skills, resourceful, and solution-driven.
  • A high standard of accuracy and attention to detail.
  • Ability to multi-task, prioritising workloads to work to tight deadlines.
  • Ability to work independently or in a team.
  • Clear communication skills – oral and written.
  • Consultation and negotiation skills.
  • Flexibility to cope with diverse needs of the post.
  • Highly motivated and possessing a resilience to work under pressure.
  • Positive, personable, and optimistic with a can-do attitude.

Desirable Skills:

  • Recent and relevant experience of working in the forklift truck service environment, but not essential.
  • Engineering qualification.

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