Service Advisor

3 weeks ago


Eastleigh, Hampshire, United Kingdom Perfect Placement Uk Ltd Full time

We are working with a prestigious main dealership in the Southampton area, currently recruiting for a Service Advisor to join their busy Service Department. As a Service Advisor, you will be responsible for providing high-quality customer service and ensuring that our client’s customers receive the best possible experience. Your role will involve communicating with customers about service and repair work required on their vehicles, producing job cards on in-house computer systems and updating customer and vehicle records. In return for your hard work, our client is offering a salary of up to £27,300 with OTE of circa £35,000. This is an excellent opportunity for a motivated and customer-focused individual to join a leading automotive company and develop their skills and experience. If you have a strong background in customer service and a passion for the automotive industry, we would love to hear from you.

Key Responsibilities:

  • Professionally communicate with customers about service and repair work required on their vehicles
  • Produce job cards on in-house computer systems
  • Update customer and vehicle records
  • Prepare and complete invoices
  • Advise customers on estimated costs of repairs and timescales of work due to be completed

Requirements:

  • A working experience within a Service Advisor role
  • The ability to upsell on service work and service plans
  • Customer-focused and an excellent communicator
  • Familiarity with using motor dealership database software

About Our Client:

Our client is a leading main dealership in the Southampton area, known for their excellent customer service and high-quality vehicles. They are currently seeking a Service Advisor to join their busy Service Department and provide exceptional service to their customers.



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