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Data Services Implementation Lead

2 months ago


London, Greater London, United Kingdom State Street Full time
Job Description

We are seeking a highly skilled and experienced professional to lead our Implementation Practice for State Street Alpha Data Services. As the Implementation Lead, you will be responsible for overseeing the end-to-end implementation of our F2B ADP/ADS solutions for clients, from pre-contract due diligence to post-go-live hypercare support.

Key Responsibilities
  1. Be the face of the ADS organization, providing thought leadership to clients throughout the implementation journey.
  2. Develop and maintain strong relationships with clients, internal stakeholders, and external vendors to ensure successful project delivery.
  3. Manage and coordinate the efforts of project managers, business analysts, testers, developers, and other support staff to ensure timely and high-quality delivery.
  4. Collaborate with internal teams, including GTS, SaaS Ops, Alpha Cloud Ops, Alpha Platform Engineering, Alpha Product, ADS Product, Alpha Data Ops, and clients to resolve data issues and implement solutions.
  5. Support the defect resolution process by working with the development team to understand the root cause of data issues and ensure all defects are fixed.
  6. Establish and maintain standard operating procedures, including client-specific requirements, to ensure efficient and effective implementation.
  7. Communicate project status and progress to stakeholders, ensuring transparency and alignment throughout the implementation process.
  8. Continuously assess and contribute to the improvement of client experience, software quality, and other enhancements.
Requirements
  1. 12+ years of experience in data management, product, and market data roles and responsibilities.
  2. University degree in computer science, data management, or a related field.
  3. Excellent communication, motivational, and influencing skills, with the ability to lead by example and manage a matrixed organization.
  4. Strong business analysis and project management skills, with experience in Front, Middle, and Back Office services.
  5. Extensive experience with Financial Services data domains, including Security Master, Entity Master, Benchmarks, Positions, Transactions, Cash, Performance, Analytics, and more.
  6. Proficiency in SQL and knowledge of Data Management, Data Governance, Service Catalogue, Data Lineage tools, Operational Dashboards, Process Monitoring tools, and Azure cloud platforms.
About State Street

State Street is one of the largest custodian banks, asset managers, and asset intelligence companies in the world. We provide investment servicing, data & analytics, investment research & trading, and investment management to institutional clients. We are committed to creating a great work environment, offering competitive benefits, and providing opportunities for growth and development.