Customer Service Manager
4 weeks ago
About the Role
We are the Global food travel experts, and we're looking for a talented individual to join our team as an Assistant General Manager. Our company has something delicious for everyone, whether you're flying, taking a train, or just passing by.
We work with more than 500 brands, from our own creations to well-known franchises. As Assistant General Manager, you'll be rewarded with a competitive salary up to £30,000 and enjoy:
- Tax-free shopping
- Colleague discount - up to 50%
- Flexible working
- Management bonus scheme
- Help at Hand - which includes access to digital GPs, 24/7 helpline for you & family
- Wellbeing support through Retail Trust and family-friendly leave
- Variety of networks to support you, Neurodiversity, LGBTQ and many more
- Life assurance
- Apprenticeships and ongoing development opportunities
- Share incentive plan (SIP)
We're looking for an inspirational Assistant General Manager to support our manager and team to deliver exceptional customer service and operational excellence. As Assistant General Manager you'll:
- Be passionate and dedicated and a strong support to the General Manager.
- Have the highest standards of brand quality and safety for our customers and team.
- Be an inspiration to the team to deliver outstanding customer service and loyalty.
- Mentor and train the team to grow and excel.
- Have proven experience and confidence in leading a team.
- Set an example of excellent service skills.
- Communicate effectively and clearly.
- Be adaptable and resilient in any situation.
We're proud to be an equal-opportunity employer that seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. We're committed to creating a workplace where everyone feels welcome and valued. Start your career journey with us and discover the benefits of working with a dynamic and forward-thinking company like SSP Careers.
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