Field Service Director

6 days ago

Clevedon, United Kingdom Otis Full time
Job Title: Field Service Director
Location: Greater Clevedon Area

Job Summary
Otis is looking for an experienced Field Service Director to lead our field service operations in the Greater Clevedon Area. As a key member of our leadership team, you will be responsible for driving business growth and improving customer satisfaction through effective management of our field service teams. If you have a passion for delivering exceptional results and leading high-performing teams, we want to hear from you

About Us
Otis is a leading manufacturer of elevators and escalators with a rich history and global presence. We are committed to delivering exceptional products and services that meet the evolving needs of our customers. With a dynamic and supportive work environment, we offer opportunities for growth and development for our employees.

Responsibilities
- Lead field service operations to drive business growth and improve customer satisfaction
- Develop and implement strategies to enhance field service performance and efficiency
- Collaborate with cross-functional teams to achieve business objectives
- Analyze data and reports to inform decision-making and optimize performance
- Build and maintain relationships with customers and stakeholders

Requirements
- Bachelor's degree in Engineering or related field
- Proven experience in field service management or a related field
- Strong leadership and communication skills
- Ability to analyze data and reports to inform decision-making
- Experience with financial management and controls
- NVQ level 3 or 4 qualified in Engineering or equivalent relevant qualification or experience

Salary: £70,000 - £100,000 per annum.

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