Senior Software Support Engineer

1 month ago


Heysham, Lancashire, United Kingdom BAE Systems Full time
Job Title: Senior Software Support Engineer

Location: Barrow-in-Furness, Brough, or Filton. We offer a range of hybrid and flexible working arrangements.

Job Summary:

We are seeking a highly skilled Senior Software Support Engineer to join our team at BAE Systems. As a Senior Software Support Engineer, you will be responsible for analyzing software products, deriving software support strategies, and providing software SME advice to the wider ILS community.

Key Responsibilities:

  • Analyze software products (COTS, Bespoke, Modified COTS) and derive software support strategies.
  • Review software source documentation, interpret technical information, and derive written recommendations on how best to support the software product through life.
  • Support stakeholder engagement and attend collaboration working groups in support of BAES scope of work for maintenance design (software).
  • Provide software SME advice to the wider ILS community and support mapping activity between the BAE software analysis outputs and other key ILS stakeholders and their support outputs.

Requirements:

  • Degree or equivalent skills knowledge and experience in the software support discipline.
  • A background of Support Engineering/Integrated Logistic Support would be beneficial.
  • Understanding of lifecycle management.
  • An understanding of different software products (COTS, Bespoke, Modified COTS).
  • Able to interpret software and technical information.

Benefits:

You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance, and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work, and employee discounts.

About BAE Systems:

This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry.

We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.

Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation.



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