Management System Advisor

4 days ago


Crawley, West Sussex, United Kingdom RSM UK Full time
About the Role

We are currently looking for a highly skilled Junior Management System Advisor to join our team at RSM UK. In this role, you will provide expert advice and support to our employees, helping them to navigate our complex systems and processes.

  • You will be responsible for diagnosing and resolving technical issues, working closely with the PASO team and other National Technology teams to resolve complex problems.
  • You will also provide training and guidance to end-users, ensuring that they have the skills and knowledge they need to effectively use our systems.
  • In addition, you will be responsible for maintaining accurate records of support requests and tracking progress towards resolution.

Requirements:

  • Experience in troubleshooting and problem-solving, with a focus on attention to detail.
  • Understanding of service management principles and problem prioritization.
  • Excellent communication and customer service skills, with the ability to interact effectively with end-users.

What We Offer:

  • A competitive salary of £40,000 - £60,000 per annum, depending on experience.
  • An excellent benefits package, including study support, hybrid and flexible working, and access to a suite of 300+ courses on demand.
  • Ongoing training and development opportunities, to help you grow and succeed in your career.


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