Primary Care Business Development Lead

3 days ago


Leeds, Leeds, United Kingdom Primary Care Physio Full time

Job Description

We are seeking a talented Primary Care Business Development Lead to join our team at Primary Care Physio. This role will involve managing and operationalizing best-in-class service mobilizations, efficient utilization of clinical resources, customer account management, and promoting the work and services of Primary Care Physio across c 60 PCN services in the north.

About the Role

This is a Monday – Friday role that involves building a collaborative working relationship with PCP's Regional Clinical Director, Lead FCPs, and other central function leads such as the Head of People, Head of Clinical Governance & Quality, Head of Recruitment and Financial Controller.

Key Responsibilities

  • Act as the first point of contact for PCN customers across the north.
  • Organize and host mobilization meetings, providing best-in-class support to PCN Clinical Directors, Business Managers and Practice Managers to ensure new team members and services are embedded successfully.
  • Organize and lead regular service review meetings with PCN customers and stakeholders to review performance and delivery of services.
  • Be the go-to person for all queries about our services in the north – anything from staff compliance to support practice mobilization, and PCN rotas to finances.
  • Ensure all services provided are customer and patient-focused as well as of high quality, optimizing the resources available.
  • Ensure all PCN customers receive accurate service performance data monthly.
  • Locally accountable for the effective delivery of local primary care clinical operations and retaining services.
  • Locally accountable for contract compliance against predetermined sub-contractual key performance and quality indicators.
  • Report internally on contract performance and compliance as required.

Requirements

  • Experience in project management.
  • Experience mobilizing new services in a primary care setting including experience of GP IT systems.
  • Worked with GP practices, PCNs, CCGs, and/or public sector organizations.
  • In-depth understanding and knowledge of NHS landscape including national direction/initiatives and commissioning structures e.g. CQC, PCN DES specification.
  • Flexible in approach to support the needs of the business.
  • Operational skills that include effective rota management, precise documentation of meeting minutes, and the art of crafting clear agendas.
  • Experience developing KPIs and interpreting data.
  • Experience using clinical systems such as EMIS and S1.
  • Experience using Microsoft (Excel, Word, PowerPoint).

Salary

The salary for this role is approximately £55,000 - £65,000 per annum, depending on experience.



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