Primary Care Business Development Lead
3 days ago
Job Description
We are seeking a talented Primary Care Business Development Lead to join our team at Primary Care Physio. This role will involve managing and operationalizing best-in-class service mobilizations, efficient utilization of clinical resources, customer account management, and promoting the work and services of Primary Care Physio across c 60 PCN services in the north.
About the Role
This is a Monday – Friday role that involves building a collaborative working relationship with PCP's Regional Clinical Director, Lead FCPs, and other central function leads such as the Head of People, Head of Clinical Governance & Quality, Head of Recruitment and Financial Controller.
Key Responsibilities
- Act as the first point of contact for PCN customers across the north.
- Organize and host mobilization meetings, providing best-in-class support to PCN Clinical Directors, Business Managers and Practice Managers to ensure new team members and services are embedded successfully.
- Organize and lead regular service review meetings with PCN customers and stakeholders to review performance and delivery of services.
- Be the go-to person for all queries about our services in the north – anything from staff compliance to support practice mobilization, and PCN rotas to finances.
- Ensure all services provided are customer and patient-focused as well as of high quality, optimizing the resources available.
- Ensure all PCN customers receive accurate service performance data monthly.
- Locally accountable for the effective delivery of local primary care clinical operations and retaining services.
- Locally accountable for contract compliance against predetermined sub-contractual key performance and quality indicators.
- Report internally on contract performance and compliance as required.
Requirements
- Experience in project management.
- Experience mobilizing new services in a primary care setting including experience of GP IT systems.
- Worked with GP practices, PCNs, CCGs, and/or public sector organizations.
- In-depth understanding and knowledge of NHS landscape including national direction/initiatives and commissioning structures e.g. CQC, PCN DES specification.
- Flexible in approach to support the needs of the business.
- Operational skills that include effective rota management, precise documentation of meeting minutes, and the art of crafting clear agendas.
- Experience developing KPIs and interpreting data.
- Experience using clinical systems such as EMIS and S1.
- Experience using Microsoft (Excel, Word, PowerPoint).
Salary
The salary for this role is approximately £55,000 - £65,000 per annum, depending on experience.
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