Senior Life Risk Assessor

1 month ago


Bath, Bath and North East Somerset, United Kingdom Canada Life Full time
Job Summary

The successful acquisition and retention of Group Life, Group Income Protection, and Group Critical Illness schemes are key objectives of this role. Ensuring that underwriting metrics and guidelines are adhered to, and quotations issued are in line with the Group strategy, is crucial to achieving these goals.

Key Responsibilities
  • Assess and evaluate sub-100 life corporate risks, applying set rules of allowable adjustments and personal judgment to process quotations in line with agreed company and customer service standards.
  • Resolve customer queries and problems in a timely and efficient manner, identifying any customer notification of dissatisfaction and recording in line with the Regulatory complaint company process.
  • Negotiate Canada Life's rates and terms with IFA's to improve our competitive position and maximise our opportunity to write and retain business.
  • Participate in the continuous review and improvement of the department's processes and procedures to ensure the provision of timely, accurate, and efficient levels of service.
Requirements
  • Good problem-solving and analytical skills.
  • Attention to detail to appropriately assess risk.
  • Ability to work in a customer deadline-driven environment.
  • Knowledge to handle sensitive data appropriately.
  • Good Excel and data manipulation skills.
  • Ability to work as part of a team towards shared targets.
  • Excellent communication skills to support internal and external customers.
Benefits of Working at Canada Life

We believe in recognising and rewarding our people, offering a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package, including a generous pension and bonus scheme, income protection, private medical insurance, and life assurance.

Our Culture

Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers, and community, and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day, we are encouraged to be more curious, own the outcome, face into things together, and find a way forward.

Diversity and Inclusion

Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential, regardless of gender, ethnicity, or any other characteristic, is a key commitment for us. We are proud of the progress we're making in DEI, and we continue to focus on it.

We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part-time, for any of our roles should this be a requirement for you.



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