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Front of House Team Member
2 months ago
We are seeking a friendly and enthusiastic Front of House Team Member to join our team at Premier Inn in Pickering. As the face of our hotel, you will be responsible for delivering exceptional customer service and creating a warm welcome for our guests.
Key Responsibilities:- Provide outstanding customer service and ensure a positive experience for our guests
- Work collaboratively with the housekeeping team to ensure rooms are perfect for our guests
- Prepare and serve food and beverages, including cocktails
- Manage the front desk and handle guest queries and complaints
- A competitive hourly rate of up to £11.79
- A permanent contract with no zero-hours agreements
- 10 hours of work per week, spread over 2 days
- Saturday and Sunday availability required
- A comprehensive training and support program
- A Whitbread Benefits card, offering discounts and perks
- A company pension and save-as-you-earn scheme
- Discounts on shops, utility bills, travel, and more
- A complimentary Premier Inn breakfast for 2
Whitbread is the UK's leading hospitality business, and we are proud to offer a range of career opportunities across our hotels and restaurants. As a Front of House Team Member, you will be part of a dynamic and supportive team, working together to deliver exceptional customer service and create memorable experiences for our guests.