Hospitality Team Member

3 weeks ago


London, Greater London, United Kingdom Clermont Hotel Group Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as an Apprenticeship - Team Member at The Clermont Charing Cross hotel in the heart of London's vibrant city centre.

This 4-star luxury hotel is steeped in history and offers a unique opportunity to develop your skills in food and beverage service while providing exceptional guest experiences.

Key Responsibilities
  • Provide warm welcomes, take orders, deliver food and drink, set up, and clear down the restaurant.
  • Help guests have an amazing time by recommending dishes, drinks, and local attractions.
What We Look for
  1. A passion for delivering high levels of service with a desire to learn, work hard, and progress.
  2. Comfortable in a front-line role facing the public.
  3. Empathetic and able to build relationships.
  4. An open personality who is relaxed and natural in interactions.
  5. Accurate with good attention to detail.
  6. Demonstrable desire to pursue a hospitality career.
  7. Able to work effectively as part of a team.
  8. Previous experience in a fast-paced service environment.
Benefits
  • Discounted rates on hotel rooms, food, and drink across the Clermont Hotel Group.
  • Interest-free season ticket loans (conditions apply).
  • Access to a 24/7 Employee Assistance Program.
  • Pension and Healthcare Schemes.
  • Wagestream - access to earned salary before payday.
  • Generous recommend a friend scheme.
  • Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent).
  • Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal.
Salary

£22,000 - £28,000 per annum based on experience and qualifications.

Estimated Salary Range: £25,000 per annum.



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