Freight Operations Manager
22 hours ago
Right Now Group is partnering with a leading global freight forwarder to find a skilled Freight Team Leader for their Tilbury office.
Key Responsibilities - Freight Team Leader:- Lead the Control Tower team, assigning daily tasks to ensure seamless operations and high-quality service delivery.
- Develop and implement comprehensive training programs to enhance team members' skills and performance.
- Prioritize customer satisfaction, building strong relationships from the outset.
- Ensure accurate tracking information and adherence to company Data Quality KPIs.
- Identify cross-training needs within the team to ensure business continuity and support personal development.
- Maintain a professional and friendly telephone manner, with excellent customer service skills.
- Be enthusiastic, flexible, and self-motivated, with a proactive approach to work.
- Be willing to work flexible hours during busy periods.
Shift: Monday - Friday Hours: 09:00 - 17:30 Salary: £30,000 - £35,000
Candidates who meet the requirements will be contacted within 24 hours.
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