Director of Healthcare Client Relationships

1 day ago


Birmingham, Birmingham, United Kingdom Ice Recruitment Limited Full time

**Job Overview**

We are seeking an experienced Client Director to manage and grow a major healthcare account. The successful candidate will be responsible for securing and expanding high-value accounts, strengthening relationships with key stakeholders, and driving growth through innovative LAN, WAN, connectivity, and managed service solutions.

This is a pivotal role requiring a strategic player who can troubleshoot challenges, deliver swift and effective solutions, and ensure account retention by managing the two-year renewal process.

The ideal candidate will have a proven track record of managing large, high-value accounts in the IT or telecoms sector, with a strong expertise in selling LAN, WAN, connectivity, and managed services. They will be a proactive, relationship-driven professional with exceptional relationship-building skills and a customer-first mindset.

**Responsibilities**

You will act as the primary point of contact for the healthcare account, providing exceptional client management. This will involve collaborating with technical and operational teams to ensure seamless service delivery, developing and executing strategies to expand the account's portfolio of services, and monitoring account performance, address issues proactively, and ensuring customer satisfaction.

The estimated salary for this role is £150k - £180k per annum, based on industry standards and location.



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