Cloud Security Expert
6 hours ago
About the Role
As a Cloud Application Security Engineer with Thales, you will be part of the Enterprise Services team that monitors, optimizes, and matures customer environments globally. You will deliver technical expertise and build strong business relationships with clients.
We are seeking an expert in Imperva's Cloud Application Security platform to join our team. The ideal candidate will have at least 2 years of experience in tech support, networking, or SOC, with excellent communication skills and a strong analytical mindset.
The successful candidate will provide comprehensive service to customers, including proactive monitoring, configuration, integration assistance, and post-sales support. They will also act as a trusted advisor, providing high-quality troubleshooting, investigation, and consultation services when requested by customers.
With a strong focus on customer satisfaction, you will work closely with internal functions, such as support and R&D, to deliver actionable intelligence that informs future product enhancements.
Responsibilities
- Expertise with Imperva Cloud Application Security platform
- Provide comprehensive service to our customers
- Act as a trusted advisor
- Take ownership and deal with issues
Requirements
- At least 2 years experience in tech support, networking, or SOC
- Excellent communication skills
- Strong customer service skills
- Familiarity with network protocols and standards
- Familiarity with OWASP top 10 risks
- Familiarity with common web technology concepts
- Analytical and problem-solving mindset
What We Offer
- A competitive salary of £60,000 - £80,000 per year
- Ongoing training and development opportunities
- A dynamic and supportive work environment
- The flexibility to work from home and manage your own workload
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