Store Manager

3 weeks ago

Wembley, United Kingdom JD Group Full time

As a Store Manager at JD Group, you will be responsible for driving sales and maximizing store profitability while providing industry-leading service on the high street.

Key Responsibilities:

  • Manage the store team to achieve sales targets and maintain high visual standards.
  • Develop and implement strategies to drive sales and customer engagement.
  • Monitor and analyze sales data to inform business decisions.
  • Ensure excellent customer service and resolve customer complaints.
  • Maintain a clean and safe store environment.

Requirements:

  • Proven retail management experience.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment.
  • Strong analytical and problem-solving skills.

What We Offer:

  • Competitive salary and bonus scheme.
  • Opportunities for career development and progression.
  • Staff discount on JD Group products.
  • Life assurance and pension scheme.

JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with over 60,000 colleagues and over 3,400 stores across several retail fascias in over 30 markets around the world.

We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives.

Customer Service

  • Maintain customer retention by providing first-class service.
  • Deal with enquires and complaints and resolving the issue/request.
  • Drive consistency within your internal teams to achieve the highest service levels.
  • Have a strong understanding of the Customer Service measuring programme, Customer Satisfaction surveys and the company Net Promoter Score (NPS).

Sales

  • Ensure that targets are achieved and, where possible, exceeded.
  • Analyse Oracle reports to assist you in making key sales decisions.
  • Manage in-store devices in order to capitalise on a wider range of products.
  • Confident use of the store's dashboard to analyse Footfall, Average Transaction Value and conversion, applying this to the store environment.

Visual Merchandising

  • Following a weekly brief, ensure that this is applied to your store and maintain high visual standards.
  • Attract, engage and motivate customers into making purchases in store by using the latest visual techniques.
  • Making sure that all new product and advertised product is all visible and in the correct locations.
  • Ensure mannequins, displays and windows are updated in accordance with Visual Merchandising guidelines.

Training & Development

  • Develop existing team members and encourage progression within the company.
  • Hold regular training meetings within store, making sure the team around you are able to maintain the high standards required.
  • Keep track of internal progression, ensuring all personnel complete the relevant E-Assessments.
  • Management development should be prioritised by the use of the in-house Trainee Management Academy.

Skills, Experience & Knowledge Needed

  • Retail Management experience would be advantageous.
  • Excellent Time Management skills.
  • Strong verbal and written communication skills.
  • IT skills- Microsoft Outlook, Word and Excel.

We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits:

  • Incremental Holiday Allowance
  • Discretionary Bonus Scheme
  • Staff Discount On JD Group and other brands within the organisation
  • Pension Scheme - Depending on level of role
  • Life Assurance – Depending on level of role
  • Personal development opportunities to learn and develop at work.

Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion

Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager.

Thank you again for your time.

  • Store Manager

    2 months ago

    Wembley, United Kingdom CV-Library Full time

    Store Manager | Fashion Retail | Wembley | £38,000 Zachary Daniels are currently recruiting for a Store Manager for a well known fashion retailer in Wembley. This is an exciting opportunity to work with a leading retail brand in the fashion industry. As a Manager, you will ensure that all day-to-day operational aspects of the store are managed...

  • Store Manager

    4 weeks ago

    Wembley, United Kingdom JD Group Full time

    About JD GroupEstablished in 1981, JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors, and Gyms with over 60,000 colleagues and over 3,400 stores across several retail fascias in over 30 markets around the world.Job SummaryWe are seeking a highly motivated and experienced Store Manager to join our team. As a Store Manager, you will be...

  • Store Manager

    4 weeks ago

    Wembley, United Kingdom JD Group Full time

    Job Title: Store ManagerAbout the Role:We are seeking a highly skilled and experienced Store Manager to join our team at JD Group. As a Store Manager, you will be responsible for leading a team of retail professionals to deliver exceptional customer service and drive sales growth.Key Responsibilities:Manage a team of retail staff to achieve sales targets and...

  • Deputy Store Manager

    3 weeks ago

    Wembley, United Kingdom McCarthy Recruitment Full time

    Deputy Store Manager Job DescriptionWe are seeking a highly motivated and experienced Deputy Store Manager to join our team at McCarthy Recruitment. As a Deputy Store Manager, you will be responsible for managing a diverse team, ensuring excellent customer service, and driving sales growth.Key Responsibilities:Manage and develop a team of retail staff,...

  • Store Manager Assistant

    2 weeks ago

    Wembley, United Kingdom McCarthy Recruitment Limited Full time

    Deputy Manager Job DescriptionMcCarthy Recruitment Limited is seeking a highly skilled Deputy Manager to join their team. This exciting role will see the successful candidate take on a leadership position, overseeing a diverse team of staff and ensuring the smooth operation of the store.Key Responsibilities:Managing and coaching a team to achieve store...

  • Retail Store Operations Manager

    3 weeks ago

    Wembley, United Kingdom Lidl Full time

    Job SummaryAs a Retail Shift Manager at Lidl, you will be responsible for maintaining high standards in a fast-paced environment. You will motivate your team, solve problems, and create an environment where your colleagues can succeed.Key ResponsibilitiesMotivate and support your team, learning from our Leadership and Company PrinciplesSwiftly solve problems...

  • Store Sales and Team Development Manager

    4 weeks ago

    Wembley, United Kingdom Sites Full time

    Store Sales and Team Development ManagerAt Ben Sherman, we are seeking a highly motivated and experienced Store Sales and Team Development Manager to join our team. As a key member of our store leadership team, you will be responsible for driving consistent improvement to store sales, KPIs, and all other areas of measured success.Key Responsibilities:Assist...

  • Store Assistant

    4 weeks ago

    Wembley, Greater London, United Kingdom beBee Professionals Full time £20,000 - £30,000

    We are seeking a Store Assistant to join our retail team in Wembley, United Kingdom, and support the store's day-to-day operations.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock...

  • Retail Store Manager

    1 month ago

    Wembley, United Kingdom Sue Ryder Full time

    About the RoleWe are seeking an experienced and proactive Retail Store Manager to join our team at Sue Ryder's Wembley shop. As a key member of our retail team, you will be responsible for driving sales, managing a large team of volunteers, and delivering exceptional customer service.Key ResponsibilitiesLead a team of volunteers to deliver great customer...

  • Store Supervisor

    6 months ago

    Wembley, United Kingdom POLICE LIFESTYLE Full time

    **_The Brand_** Police, the De Rigo Group's house brand, was launched in Italy in 1983 as unisex eyewear and a metropolitan manifesto for those who set out to get noticed. The Police brand continues to ride above the fashions, without ever compromising its personality. This has been portrayed over the years by important Brand Ambassadors, such as Bruce...

  • Retail Store Manager

    4 weeks ago

    Wembley, United Kingdom Outdoor Industry Compass Full time

    Job Summary:We are seeking a highly motivated and experienced Store Manager to lead our retail team in delivering exceptional customer experiences and driving sales performance. As a Store Manager, you will be responsible for managing store operations, leading a high-performing team, and implementing strategies to increase productivity and efficiency.Key...

  • Store Sales and Team Development Manager

    4 weeks ago

    Wembley, United Kingdom Sites Full time

    Store Sales and Team Development ManagerBen Sherman is expanding and seeking a dedicated individual to drive sales and team development in our stores.We are looking for a highly motivated and customer-focused individual to assist the Store and Assistant Manager in driving consistent improvement to the stores sales, KPI's and all other areas of measured...

  • Retail Store Manager

    4 weeks ago

    Wembley, United Kingdom Sue Ryder Full time

    About the RoleSue Ryder is seeking an experienced and proactive Retail Store Manager to lead our Wembley shop. As a key member of our retail team, you will be responsible for driving business growth, pushing sales, and achieving targets. Key Responsibilities Lead a large team of volunteers to deliver great customer service to our donors and customers. Work...

  • Store Sales and Team Development Manager

    4 weeks ago

    Wembley, United Kingdom Sites Full time

    Store Sales and Team Development ManagerAt Ben Sherman, we are seeking a highly motivated and experienced Store Sales and Team Development Manager to join our team. As a key member of our store management team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.Key Responsibilities:Develop...

  • Optical Store Manager

    3 weeks ago

    Wembley, United Kingdom Asda Stores Ltd Full time

    About Our Pharmacy and Optical TeamAt Asda Stores Ltd, our Pharmacy and Optical team plays a vital role in providing excellent customer and patient care.We are seeking an experienced and skilled Optical Manager to join our team in Wembley, overseeing and managing the entire operation.Manage and lead a team of Optometrists and Optical assistantsOversee...

  • Store Manager

    2 weeks ago

    Wembley, United Kingdom Sites Full time

    Drive Sales and Success in Our StoresAt Ben Sherman, we are expanding our team to match our growth and are looking for a highly motivated Store Supervisor to join our Stores team. As a key member of our team, you will play a vital role in driving sales, improving KPIs, and contributing to the overall success of our stores.About the Role:As a Store...

  • Store Operations Manager

    3 weeks ago

    Wembley, United Kingdom Sites Full time

    Store Operations Manager OpportunityWe are seeking a highly motivated and experienced Store Operations Manager to join our team at Ben Sherman.As a Store Operations Manager, you will be responsible for driving consistent improvement to the store's sales, KPIs, and overall performance. You will work closely with the Store and Assistant Manager to achieve...

  • Retail Store Manager

    4 weeks ago

    Wembley, United Kingdom St Lukes Hospice Full time

    Job Title: Shop ManagerJob Summary:We are seeking a highly motivated and experienced Shop Manager to join our team at St Luke's Hospice. As a Shop Manager, you will be responsible for managing the day-to-day operations of our retail store, including supervising staff and volunteers, managing stock and finances, and promoting the work of the Hospice to the...

  • Retail Store Team Lead

    4 weeks ago

    Wembley, United Kingdom The Retail Appointment Live Full time

    We are seeking a highly motivated and enthusiastic Store Supervisor to join our team at The North Face store in Wembley Outlet, London.As a Store Supervisor, you will play a vital role in driving sales and service excellence in our store, acting as the link between store management and sales associates.We believe that our Store Supervisors have a great...

  • Retail Store Manager

    4 weeks ago

    Wembley, United Kingdom https:jobs-redefined.cositemap Full time

    Sports Direct is seeking an experienced Store Manager to lead our team and drive commercial success. The ideal candidate will have a passion for retail and a proven track record of delivering results.Key Responsibilities:Develop and implement visual merchandising standards that align with the Sports Direct brand.Lead the team to achieve sales and operational...