Insurance Customer Service Representative

1 day ago


Malton, North Yorkshire, United Kingdom KD Recruitment Limited Full time
Insurance Customer Adviser Job Opportunity

We are seeking a skilled Insurance Customer Adviser to join our team at KD Recruitment Limited. As a key member of our insurance business, you will be responsible for providing exceptional customer service to our clients in the Care sector.

Key Responsibilities:

  • Provide timely and effective customer service to new and existing clients via telephone and email.
  • Process and administer insurance policies, including new business, renewals, and claims.
  • Collect payments and manage premium financing arrangements.
  • Work closely with insurers to resolve queries and issues.
  • Identify and pursue cross-selling and up-selling opportunities to enhance our client offering.

Requirements:

  • Previous experience in insurance is essential.
  • Excellent customer service skills, both written and verbal.
  • Fully computer literate with MS Office.
  • Able to learn new systems and processes.

What We Offer:

  • Monday to Friday, 8.30 – 5.00.
  • Hybrid working available after 6 months.
  • 24 days holiday plus bank holidays.
  • Additional annual leave over Christmas and New Year.
  • Healthcare scheme and a death in service policy.

KD Recruitment Limited is committed to equal opportunities and protecting your personal data. For more information, please visit our website.



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