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Customer Service Liaison

2 months ago

Calne, Wiltshire, United Kingdom Kingscroft Professional Resources Full time
Job Title: Customer Service Coordinator

About the Role
Are you a skilled Project Administrator or Customer Service professional with experience in manufacturing or engineering looking for a new challenge? Do you have a proven track record of working with external customers and internal teams?

We are seeking a highly organized and proactive Customer Service Coordinator to join our team at Kingscroft Professional Resources. As a key member of our team, you will be responsible for progressing customer requirements from initial order through manufacturing and to dispatch.

Key Responsibilities
  1. Provide exceptional customer service to external customers and internal teams
  2. Work closely with manufacturing and dispatch teams to ensure timely and accurate delivery of customer orders
  3. Proactively identify and resolve customer issues and concerns
  4. Develop and maintain strong relationships with customers and internal stakeholders

Requirements
  • Proven experience in customer service or a related field
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • High level of organization and attention to detail

What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

How to Apply
If you are a motivated and customer-focused individual looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].