IT Support Specialist

4 weeks ago


Burgess Hill, West Sussex, United Kingdom CAE Inc Full time

About This Opportunity

CAE Inc is seeking a highly motivated and detail-oriented IT Support Administrator to join our team in Burgess Hill, UK. As a key member of our IT Support operations team, you will be responsible for delivering first-line IT support to CAE staff in the training centre and across Europe.

Key Responsibilities:

  1. Configure, deploy, and relocate corporate laptops, desktops, monitors, headsets, docking stations, printers, mobile devices, and ad-hoc hardware & software.
  2. Maintain IT hardware & software in the asset database.
  3. Log incidents and requests in the IT Service Management system (BMC Helix).
  4. Support MS Office products (Office 365, Microsoft Teams), Windows 10/11 Enterprise and other apps using remote access tools and in person.
  5. Ad-hoc work on exciting new projects, deploying new software & hardware solutions.
  6. Collaborate with other IT teams located worldwide in all time zones.
  7. Deploy and maintain AV equipment within the training center.
  8. The core working hours are 9am-5pm, Mon-Fri with occasional out of hours work.
  9. Ad-hoc travel to other CAE offices may be required.

Requirements:

  1. 1-3 years of experience in IT Support / Helpdesk role or similar (IT graduates with no experience will also be considered).
  2. Technical skills in IT Infrastructure: Laptops, Mobile Devices, Windows Operating Systems and MS Office packages.
  3. A technical school, an IT degree or relevant equivalent experience.

This is an excellent opportunity for a driven individual to join a multi-award winning company which is the global leader in its field.

Location: CAE Training Centre in Burgess Hill. Your role will involve some national and international travel.

CAE represents 75 years of industry firsts—the highest-fidelity flight and mission simulators and personalized training programs powered by AI.

To learn more: www.cae.com

#LI-JK1

Equal Opportunity Employer

CAE is an equal-opportunity employer committed to diversity, equity, and inclusion. As "One CAE," we take affirmative action to ensure equal opportunity for all applicants regardless of race, nationality, colour, religion, sex, gender identity and expression, sexual orientation, disability, neurodiversity, Veteran status, age, or other legally protected characteristics.



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