Duty Manager

1 month ago


Dorking, Surrey, United Kingdom GLL Full time
About the Role

We are seeking a highly motivated and experienced Duty Manager to join our team at Dorking Sports Centre. As a Duty Manager, you will be responsible for the day-to-day operations of the centre, ensuring that all facilities and services are running smoothly and efficiently.

Key Responsibilities
  • Manage the centre's facilities and services, including the pool, gym, and other recreational areas.
  • Supervise and coordinate the work of staff, including lifeguards, fitness instructors, and customer service representatives.
  • Ensure that all health and safety procedures are followed and that the centre is maintained in a clean and safe condition.
  • Handle customer complaints and resolve issues in a professional and courteous manner.
  • Monitor and report on centre usage and attendance, and make recommendations for improvements.
What We Offer

As a Duty Manager at GLL, you will have the opportunity to work in a dynamic and fast-paced environment, with a team of dedicated and passionate individuals. We offer a range of benefits, including:

  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A fun and supportive work environment.
  • Discounts on centre membership and services.
Requirements

To be successful in this role, you will need:

  • Previous experience in a similar role, preferably in a leisure or sports centre environment.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Basic knowledge of health and safety procedures and protocols.

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