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Children's Unit Administrative Assistant

2 months ago


Chester, Cheshire, United Kingdom Countess of Chester Hospital NHS Foundation Trust Full time
About the Role

We are seeking a highly motivated and enthusiastic Ward Clerk to join our team in the Children's Unit at the Countess of Chester Hospital NHS Foundation Trust.

The successful candidate will be the friendly face to greet our patients and families, and will be responsible for carrying out administrative duties.

Key Responsibilities
  • Provide exceptional customer service to patients, families, and staff
  • Manage and prepare clinics, appointments, and other administrative tasks
  • Communicate effectively with staff of all levels, both verbally and in writing
  • Work collaboratively as part of a team to achieve departmental goals
Requirements

To be successful in this role, you will need:

  • Previous customer service experience
  • Excellent verbal and written communication skills
  • Ability to work using your own initiative, but also as part of a team
  • Organisational skills and a keen eye for accuracy and detail
What We Offer

We offer a range of benefits, including:

  • Excellent holiday entitlements (27 days + bank holidays rising to 33 after 10 years' service)
  • Staff support, health and wellbeing opportunities, and other employee benefits
About Us

The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board.

We work collaboratively within the wider Cheshire and Merseyside Health and Care Partnership, and our services are provided from three locations: The Countess of Chester Hospital, Ellesmere Port Hospital, and Tarporley War Memorial Hospital.