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Senior Operations Manager

2 months ago

Nottingham, Nottingham, United Kingdom JD Gyms Full time
About the Role

We are seeking a highly motivated and experienced Duty Manager to join our team at JD Gyms. As a key member of our management team, you will be responsible for leading and managing the day-to-day operations of the gym, ensuring exceptional customer service and driving business growth.

Key Responsibilities
  • Lead and manage the day-to-day running of the gym, ensuring seamless operations and high levels of customer satisfaction.
  • Assume the responsibilities of the General Manager in their absence, providing leadership and direction to the team.
  • Drive commercial performance by developing and implementing sales strategies, managing budgets, and analyzing key performance indicators.
  • Deliver operational excellence by maintaining high standards of cleanliness, safety, and maintenance, and ensuring compliance with company policies and procedures.
  • Recruit, train, and develop a high-performing team, providing coaching and mentoring to ensure their success.
Requirements
  • Proven experience in a management position within a leisure-related industry, ideally with a background in fitness or operations.
  • Strong leadership and management skills, with the ability to inspire and motivate a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, members, and external partners.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Qualifications in a relevant field, such as Level 2 Gym Instruction or a related degree.

If you are a motivated and experienced professional looking for a new challenge, please submit your CV and a covering letter outlining your current salary package and why you would be a great fit for this role.