Senior Generalist Adviser

1 week ago


Hull, Kingston upon Hull, United Kingdom Citizens Advice BANES Full time

**Job Summary:**

Citizens Advice Hull & East Riding is seeking a dedicated individual to join our team as a Generalist Adviser. The successful candidate will provide high-quality 1-1 advice and support on a range of issues, including income maximisation and welfare rights.

Key Responsibilities:

  • Provide generalist advice and support to clients on income maximisation and welfare rights
  • Operate triage sessions at foodbanks and conduct follow-up work at CAHER offices or remotely
  • Work independently with minimum supervision and as part of a team
  • Confidently use a range of IT systems

Requirements:

  • Knowledge of current law and policy in relation to welfare rights and money advice
  • At least 1 year of experience providing legal advice on a wide range of issues to members of the public

About Us:

Citizens Advice Hull & East Riding is a dynamic service serving a city and a large rural county. We aim to end food poverty in the UK and recognise the importance of advice and financial inclusion in ensuring the financial stability of those in receipt of food parcels and those facing destitution.



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