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Bakery Team Member

2 months ago

Ludlow, Shropshire, United Kingdom AF Blakemore & Son Ltd Full time
Customer Service Representative Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our Food-To-Go Department.

Key Responsibilities:
  • Prepare and present high-quality food and beverages to our customers, adhering to established guidelines and standards.
  • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.
  • Process customer transactions efficiently and accurately, maintaining a positive and friendly service.
  • Upsell selected products to customers and highlight multi-buy offers to maximize sales.
  • Adhere to all food handling, safety, and sanitation standards when storing, preparing, and serving food and cleaning the department.
Store Operations:
  • Work stock, checking deliveries, stocking shelves, and maintaining a clean and organized sales floor.
  • Complete additional assigned tasks, such as date checking, stock and gap checking, price changes, and promotional displays.
Requirements:
  • Previous experience in a similar role and/or industry is preferred.
  • Reliable and detail-oriented individual with excellent communication skills.
  • Ability to work effectively in a team environment and independently.
  • Previous cash handling experience is preferred but not essential.
What We Offer:
  • Excellent benefits package, including holiday, maternity, and paternity leave and pay in excess of statutory entitlements.
  • Develop your skills and capability in a highly supportive and multi-diverse culture.
  • Outstanding training and development opportunities.
  • Generous staff discount in all our SPAR stores (excluding alcohol and cigarettes).
  • Paid breaks and free tea and coffee.
  • Early access to your pay through 'EarlyPay'.
  • 24/7 access to your payslips and rotas via HR/Payroll portal.
  • Wellbeing support, including emotional support, counselling, legal, and financial advice.
  • Company pension scheme and NEST pension scheme.
  • Company life insurance and long service awards.