Retail Operations Manager

1 week ago


March, Cambridgeshire, United Kingdom The Inn Collection Group Full time
Job Description

The Inn Collection Group is a multi-award-winning pubs with rooms company in outstanding locations across the North of England and Wales. We deliver hospitality by living and breathing our core values of; Customer Focused, Courage, Execution, Honesty, Respect and Results all with our aim in Making People Happy.

About the Role

We are seeking a Retail Operations Manager to oversee both Oswin's Fish and Chip Shop and Cones Ice Cream Parlour at The Tynemouth Castle Inn. Reporting to the Food Retail Unit Manager, you will be responsible for ensuring smooth operations across both units.

Key Responsibilities
  • Support Food Retail Unit Manager in daily running of Fish & Chip Shop & Ice Cream Parlour
  • Managing shifts
  • Stock control and stock management
  • Placing orders
  • Fish cutting & food prep
  • Making Ice Cream
  • Monitoring quality and consistency
  • Driving sales and trade
  • Completing daily compliance checks
  • Opening & Closing of units including cashing up
Requirements
  • Supervisor experience preferable
  • Fish & Chip Shop or takeaway experience preferable
  • Able to setup and work to a brand standard
  • Good interpersonal skills with both the senior management of the Retail Unit and team members across the business
  • Ensuring the safety, security and appropriate storage, labelling and dating of all food stock following appropriate legislation and company policy
  • Hardworking and willing to learn new skills
Benefits
  • Estimated Salary: £25,000 - £30,000 per annum
  • Extra paid holiday in month of your birthday
  • 50% off food in any of our Inns
  • 1 bed and breakfast in any of our Inns during January, February or March
  • 1/3 off room bookings all year round
  • Employee Assistance Programme
  • Tronc (tips)
  • Paid breaks in our Inns


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