Information Technology Support Specialist

3 days ago


London, Greater London, United Kingdom WeDoData Full time
Job Overview

WeDoData is seeking a skilled IT Technician to join their team in a multi-academy trust in London. The successful candidate will be based in a secondary school in central London, with occasional support required in other schools.

The trust has a supportive IT team of 17, including a service delivery team and an infrastructure team, who will work closely with the successful candidate. The trust is IT-driven and is in the process of moving to cloud-based systems, with a Windows 11 rollout planned.

The role

The IT Technician will provide first- and second-line support to staff and students in a helpdesk environment, with frequent walk-in support throughout the school. The successful candidate will work closely with the trust's IT team and support the IT area manager and service delivery manager.

  • Log all support requests on the helpdesk and resolve calls in a timely manner, in line with SLA
  • Support with the administration of IT tools and systems
  • Support, maintenance, and repairs of end-user devices
  • Escalate issues to the third-line team
  • Carry out checks and maintenance of IT suites
  • Keep up-to-date hardware and software inventory

Requirements

The successful candidate will have strong technical IT knowledge and a friendly, outgoing personality with a can-do attitude and a willingness to help others. Experience working in an educational environment is highly desirable, as is experience working in a Microsoft environment.

  • Helpdesk experience
  • Experience of O365 support
  • Active directory administration
  • Knowledge of network technologies and Windows servers

WeDoData is committed to safeguarding and promoting the welfare of children and young people and expects all staff, applicants, and clients to share this commitment. Any appointment will be made subject to strict vetting and screening checks and receipt of a satisfactory enhanced DBS check.



  • London, Greater London, United Kingdom Martyn Gerrard Estate & Lettings agents Full time

    Position OverviewWe are looking for a dedicated and knowledgeable Information Technology Support Specialist to become a valuable member of our innovative team. The successful applicant will have a moderate level of expertise, capable of addressing fundamental IT challenges, and will serve as a crucial link between our organization and our external IT service...


  • London, Greater London, United Kingdom ELP Consult Ltd. Full time

    Job Title: Information Technology AssociateWe are seeking a highly motivated and detail-oriented Information Technology Associate to join our team at ELP Consult Ltd. The successful candidate will be responsible for maintaining and supporting our IT systems, hardware, and software.Key Responsibilities:Provide technical support to end-users, including...


  • London, Greater London, United Kingdom ELP Consult Ltd. Full time

    Job Title: Information Technology AssociateWe are seeking a highly motivated and detail-oriented Information Technology Associate to join our team at ELP Consult Ltd. The successful candidate will be responsible for maintaining and supporting our IT systems, hardware, and software.Key Responsibilities:Provide technical support to end-users, including...


  • London, Greater London, United Kingdom Leo Technology Full time

    Compliance Role OverviewWe are seeking a skilled Compliance Information Security Specialist to join our team at Leo Technology.Key Responsibilities:* Document and update the Information Security Management System* Support the development of new policies and revise existing ones* Ensure systems are current with the latest policy versionsWhat We Offer:*...


  • London, Greater London, United Kingdom Leo Technology Full time

    Compliance Role OverviewWe are seeking a skilled Compliance Information Security Specialist to join our team at Leo Technology.Key Responsibilities:* Document and update the Information Security Management System* Support the development of new policies and revise existing ones* Ensure systems are current with the latest policy versionsWhat We Offer:*...


  • London, Greater London, United Kingdom Leo Technology Full time

    Compliance Role OverviewWe are seeking a skilled Compliance Information Security Specialist to join our team at Leo Technology.Key Responsibilities:* Document and update the Information Security Management System* Support the development of new policies and revise existing ones* Ensure systems are current with the latest policy versionsWhat We Offer:*...


  • London, Greater London, United Kingdom Leo Technology Full time

    Compliance Role OverviewWe are seeking a skilled Compliance Information Security Specialist to join our team at Leo Technology.Key Responsibilities:* Document and update the Information Security Management System* Support the development of new policies and revise existing ones* Ensure systems are current with the latest policy versionsWhat We Offer:*...


  • London, Greater London, United Kingdom Leo Technology Full time

    Compliance Role OverviewWe are seeking a skilled Compliance Information Security Specialist to join our team at Leo Technology.Key Responsibilities:* Document and update the Information Security Management System* Support the development of new policies and revise existing ones* Ensure systems are current with the latest policy versionsWhat We Offer:*...


  • London, Greater London, United Kingdom Leo Technology Full time

    Compliance Role OverviewWe are seeking a skilled Compliance Information Security Specialist to join our team at Leo Technology.Key Responsibilities:* Document and update the Information Security Management System* Support the development of new policies and revise existing ones* Ensure systems are current with the latest policy versionsWhat We Offer:*...


  • London, Greater London, United Kingdom WeDoData Full time

    Job Title: Information Technology TechnicianWeDoData is working with a multi-academy trust in London to fill a vacancy for an IT Technician. The role will be based in a secondary school in central London, with occasional support required in other schools.The trust has a supportive IT team of 17, including a service delivery team and an infrastructure team,...


  • London, Greater London, United Kingdom WeDoData Full time

    Job Title: Information Technology TechnicianWeDoData is working with a multi-academy trust in London to fill a vacancy for an IT Technician. The role will be based in a secondary school in central London, with occasional support required in other schools.The trust has a supportive IT team of 17, including a service delivery team and an infrastructure team,...

  • Technology Specialist

    3 weeks ago


    London, Greater London, United Kingdom Medequip Assistive Technology Ltd Full time

    Job SummaryWe are seeking a skilled and dedicated individual to join our team as a Technology Specialist at Medequip Assistive Technology Ltd. As a key member of our team, you will be responsible for facilitating the installation of assistive technology equipment, providing a professional support service, and ensuring the highest standards of care are...


  • London, Greater London, United Kingdom THE CHARALLE GROUP Full time

    Technology Support SpecialistWe are seeking an experienced Technology Support Specialist to join our team at THE CHARALLE GROUP. As a key member of our IT department, you will be responsible for providing exceptional technical support to our users, ensuring seamless operation of our systems and applications.Key Responsibilities:Respond to international and...


  • London, Greater London, United Kingdom THE CHARALLE GROUP Full time

    Technology Support SpecialistWe are seeking an experienced Technology Support Specialist to join our team at THE CHARALLE GROUP. As a key member of our IT department, you will be responsible for providing exceptional technical support to our users, ensuring seamless operation of our systems and applications.Key Responsibilities:Respond to international and...


  • London, Greater London, United Kingdom Industry Placements Full time

    Program OverviewNomura's Technology Industrial Placement Programme offers a unique opportunity to gain hands-on experience in one of our Technology departments - Support, Development, and Infrastructure. As a placement student, you will be exposed to the inner workings of our technology teams and gain valuable insights into the industry.The programme is...


  • London, Greater London, United Kingdom Industry Placements Full time

    Program OverviewNomura's Technology Industrial Placement Programme offers a unique opportunity to gain hands-on experience in one of our Technology departments - Support, Development, and Infrastructure. As a placement student, you will be exposed to the inner workings of our technology teams and gain valuable insights into the industry.The programme is...


  • London, Greater London, United Kingdom Industry Placements Full time

    Program OverviewNomura's Technology Industrial Placement Programme offers a unique opportunity to gain hands-on experience in one of our Technology departments - Support, Development, and Infrastructure.This programme is designed to provide you with a comprehensive understanding of our technology landscape and the skills required to succeed in a fast-paced...


  • London, Greater London, United Kingdom Industry Placements Full time

    Program OverviewNomura's Technology Industrial Placement Programme offers a unique opportunity to gain hands-on experience in one of our Technology departments - Support, Development, and Infrastructure.This programme is designed to provide you with a comprehensive understanding of our technology landscape and the skills required to succeed in a fast-paced...


  • London, Greater London, United Kingdom Wayman Group Full time

    Wayman Education is seeking an Information Technology Educator to join a distinctive educational institution. - Full-time position available for an Information Technology Educator- Opportunity at a distinctive educational institution- Become part of a well-equipped and successful IT departmentThis full-time role involves teaching Information Technology. The...


  • London, Greater London, United Kingdom Industry Placements Full time

    Program OverviewNomura is a global financial services group with an integrated network spanning over 30 countries. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through our three business divisions: Retail, Wholesale (Global Markets and Investment Banking) and Investment...