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Field Service Technician

2 months ago

London, Greater London, United Kingdom Costa Coffee Full time

About the Role

We are seeking a skilled Field Service Technician to join our team at Costa Coffee. As a Field Service Technician, you will be responsible for installing, repairing, and maintaining our coffee machines across the UK.

Key Responsibilities

  • Diagnose and repair faults on our coffee machines
  • Perform routine maintenance tasks to ensure optimal machine performance
  • Provide excellent customer service and support to our clients
  • Work effectively with our technical team to resolve complex issues
  • Meet and exceed performance targets and deadlines

About You

To be successful in this role, you will have a strong background in electrical and mechanical engineering, with experience working with technical equipment. You will be a problem-solver with excellent communication skills and a passion for delivering high-quality results.

What We Offer

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A collaborative and supportive work environment
  • The chance to work with a leading brand in the coffee industry

Our Training Program

We offer a comprehensive training program for our Field Service Technicians, which includes both theoretical and practical training. Our program is designed to equip you with the skills and knowledge you need to succeed in this role and to continue to grow and develop within the company.

Working Pattern

This is a full-time role, working 37.5 hours per week, with occasional weekend work required.

Location

This role is based in the UK, with travel required to customer sites across the country.