Sales Support Coordinator

4 weeks ago


Cheltenham, Gloucestershire, United Kingdom Commercial Full time
Job Title: Apprentice Sales Support Administrator

As a Sales Support Administrator, you will play a crucial role in supporting the sales team to achieve their goals. You will work closely with Business Development Managers, Corporate Account Managers, and the Account Director to ensure seamless sales order processing, manage the movement of project hardware, software, and licensing, and maximize run-rate renewals revenue.

Key Responsibilities:
  • Support the sales team in sales order processing, creation of quotations, renewals management, customer relationship management, and the creation and modification of IT support contracts.
  • Manage the movement of all hardware, software, and licensing, proactively communicating status on a daily basis to customers and project teams when required.
  • Assist the Sales & Partner Coordinator in managing Partner relationships and ensuring contact information is up to date.
Requirements:
  • Previous experience in a Customer Service/Administration role.
  • IT literacy with a sound knowledge of Microsoft Office & Outlook.
What We Offer:
  • A hybrid working structure with the flexibility to work from home for part of the week.
  • A generous holiday allowance of 25 days plus bank holidays, which increases with length of service.
  • An enhanced family leave package to support you and your growing family.
  • Life Insurance that offers a payment equivalent to four times your annual salary.
  • Access to confidential support through our Employee Assistance programme and wellbeing support including a 24-hour GP service and physiotherapy.
  • We have partnered with Charles Cameron to offer free mortgage advice and education services to all of our employees.
  • Other benefits such as charity volunteering opportunities, pension, cycle to work scheme, flexible working structure, and more.
Diversity & Inclusion:

We welcome all applicants regardless of your race, ethnicity, gender, religion, disability, age, or sexual orientation. Our employees are who we are and create the brand we are today.



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