Sales Assistant

2 weeks ago

Worcester, Worcestershire, United Kingdom Frasers Group Full time

About the Role

The Casual Sales Assistant plays a vital role in delivering exceptional customer service and driving sales within the store.

As a key member of the sales team, you will be responsible for providing a personalized shopping experience, ensuring customer satisfaction, and meeting sales targets.

Key Responsibilities:

  1. Greet and engage with customers, addressing their queries and providing assistance with purchases.
  2. Support colleagues in other areas of the store as needed, maintaining a flexible and team-oriented approach.
  3. Deliver a world-class customer experience, exceeding expectations and driving customer loyalty.
  4. Style customers effectively, actively listening to their needs and introducing them to various products and services.
  5. Resolve customer queries effectively, both in-person and over the phone.
  6. Maintain high standards of personal presentation, adhering to the company's visual merchandising standards.
  7. Take an active role in supporting in-store events, providing ideas and feedback on ways to improve.

Requirements:

  1. Relevant customer-facing experience, reflecting the role's responsibilities.
  2. A passion for working with customers to enhance their shopping experience.
  3. Ability to communicate confidently with colleagues and customers.
  4. Desire and ability to deliver sales against targets set.

About Us:

Frasers Group is a department store group with locations across the UK and Ireland. We are committed to providing an exceptional customer experience, offering a wide range of products and services to our customers.

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