Starbucks Shift Supervisor

3 days ago


Whitchurch, Shropshire, United Kingdom EG Group Full time

Job Summary: We are seeking a dedicated and experienced Shift Supervisor to join our EG Group team at our Starbucks store in Whitchurch. As a Shift Supervisor, you will play a key role in leading and motivating a team to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Manage the store in the absence of the Manager, ensuring seamless operations and customer satisfaction.
  • Lead and engage the team to promote sales, increase profitability, and maintain a clean and welcoming store environment.
  • Develop and implement strategies to improve customer satisfaction, sales, and employee engagement.
  • Collaborate with the Management team to achieve business objectives and drive growth.
  • Ensure compliance with company policies, procedures, and regulatory requirements.

Requirements:

  • Previous supervisory experience in a retail or hospitality environment.
  • Excellent leadership and communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong problem-solving and analytical skills.
  • Ability to work flexible hours, including evenings and weekends.

Benefits:

  • Competitive hourly rate.
  • Quarterly bonus incentive.
  • Opportunities for career progression and professional development.
  • Free on-shift beverage.
  • Discounted food and merchandise.
  • Access to the Learning Hub with online learning courses.

About EG Group: EG Group is a leading international convenience retail business with a strong presence in the UK. We are committed to delivering exceptional customer service and driving growth through innovation and teamwork.



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