Network Engineer Role

3 weeks ago


Cardiff, Cardiff, United Kingdom Pixacomms Full time

We are looking for a skilled Network Engineer to join our team at Pixacomms. As a Network Engineer, you will be responsible for designing, implementing, and maintaining our network infrastructure, as well as providing technical support to our employees.

Key Responsibilities:
  • Network Design and Implementation: Design and implement network infrastructure, including local area networks (LANs), wide area networks (WANs), and wireless networks.
  • Network Maintenance: Monitor and maintain network infrastructure, including routers, switches, firewalls, and other network devices.
  • Technical Support: Respond to and resolve IT support requests via phone or in person. Troubleshoot hardware, software, and network-related issues. Set up and configure new user accounts, systems, and devices.
  • User Training and Documentation: Provide training to users on IT tools and best practices. Create and maintain user manuals, FAQs, and other technical documentation.
  • Collaboration and Vendor Management: Work closely with IT teams and other departments to optimize system performance. Coordinate with external vendors for hardware and software procurement and maintenance.
  • Cybersecurity: Monitor systems for potential security threats and implement preventive measures. Respond to and mitigate security incidents, ensuring data integrity and protection.
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
  • Proven experience as a Network Engineer or similar role.
  • Proficiency in operating systems (Windows, macOS, Linux).
  • Knowledge of networking concepts (TCP/IP, VPN, DNS, DHCP).
  • Familiarity with tools like Active Directory, Office 365, and ticketing systems.
  • Strong problem-solving, organizational, and communication skills.
  • Certifications such as CompTIA A+, Network+, CCNA, or ITIL are a plus.
Compensation and Benefits:

Estimated salary: $70,000 - $90,000 per year, depending on experience.

Pixacomms offers a competitive benefits package, including health insurance, retirement plan, and paid time off.



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