Electricity Settlement Specialist
1 month ago
About ENGIE
ENGIE is a global leader in low-carbon energy supply and services. We have been active in the UK energy market for over 20 years, and our investments in energy infrastructure are focused on energy storage and renewable energy (solar, wind, biogas), whilst supplying energy to organisations of all sizes.
The Role
Job Summary
We are looking for an Electricity Settlement Specialist to join our team in Leeds. The successful candidate will be responsible for validating and accepting electricity data into the billing system, ensuring accurate data enters electricity settlements.
Key Responsibilities
- Ensuring reads are obtained from customers premises in line with industry targets
- Monitoring and resolving issues preventing data collection from half hourly sites
- Validating data prior to its acceptance in the billing system
- Where necessary, entering actual data into the billing system
- Where necessary, calculating estimated data and entering this into the billing system
- Awareness of the importance of settlement performance in line with industry targets
- Ensuring reads are received and correctly communicated into industry settlement processes
- Ensuring volumes in settlement match the consumption used at customers premises
- Organise meter compliance inspections in order to comply with relevant industry codes
- Engagement with third party service providers to ensure information is received and site work is completed in line with industry timescales.
- Processing and resolution of data aggregator exceptions
- Raising trading disputes where settled data is incorrect
Requirements
What We're Looking For
We are seeking an experienced and skilled individual who possesses a proven record of excellent customer service and can produce effective work within deadlines.
Key Skills and Qualifications
- Understanding of the customer lifecycle and interdependencies between Billing and Market Operations and interfacing departments
- Numerical skills
- Organisational skills
- Microsoft Office proficient
- Process improvement methodology expertise is beneficial
- Knowledge of energy industry is preferred
- Previous industry experience in settlement processes would be beneficial.
Benefits
Why Join Us?
As an employee of ENGIE, you will have access to a range of flexible benefits and hundreds of retail and lifestyle discounts through myENGIE. You will also be part of a diverse and inclusive business that values your contributions and offers opportunities for career growth and development.
Salary and Benefits
The salary for this position is £25,000 - £35,000 per annum, depending on experience. You will also be entitled to a range of benefits, including life assurance coverage, income protection benefits, employer pension contribution, healthcare cash plan, and access to myENGIE rewards and discounts.
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