In Memory and Legacy Manager
4 days ago
We are seeking an experienced Fundraising Specialist to join our team as an In Memory and Legacy Manager. This is a vital role that will lead on two of the largest income lines for our client, Royal Trinity Hospice.
The successful candidate will have a minimum of three years fundraising experience, with direct experience in legacy fundraising. They will be passionate about fundraising and creating meaningful change, with a keen interest and understanding of the importance of In memory and Legacy engagement and local support for a local hospice.
The role will focus on further development of our In Memory campaigns and events, legacy marketing and promotion, and working with a specialist colleague to manage legacy administration. The legacy promotion aspects of the role will include plans to maximise results from a national TV and media campaign in 2025 in collaboration with HospiceUK.
The successful candidate will line manage two team members, an In Memory and Legacy Executive and a Legacy Administrator. They will be responsible for leading and developing Trinity's in memory giving products and events, including the annual Light up a Life concert and Summer Solstice remembrance evening.
Key Responsibilities:
- Lead and develop Trinity's in memory giving products and events
- Lead and develop legacy marketing strategies and products
- Manage legacy administration, including maintaining and monitoring the legacy income pipeline
- Develop and review regularly income and expenditure budgets and income forecasting
- Deliver excellent stewardship for newly bereaved supporters and longstanding in memory and legacy supporters
- Maintain excellent internal relationships with Fundraising colleagues, and the Communications team, as well as the Hospice clinical teams
- Collaborate with the Communications Team to build promotional strategies
- Ensure supporter records on the charity database (Raiser's Edge NXT) are kept up to date
- Work as part of the wider Fundraising team providing support and participating in other duties where required
- Line manage and mentor an In Memory and Legacy Executive (full-time)
- Line manage a legacy administrator (one day a week)
Person Specification:
- Minimum of three years fundraising experience with direct experience in legacy fundraising
- People driven with a passion for fundraising and creating meaningful change
- Keen interest and understanding of the importance of In memory and Legacy engagement and local support for a local hospice
- Experience in delivering first-rate donor stewardship and/or customer/client care
- Experience of running a variety of campaigns, events or products and monitoring budgets
- Well-organised, and confident in planning and executing activities
- Demonstrably able to manage time and priorities workload effectively
- Ability to work independently using own initiative with a solution-focused mindset
- Responsive and flexible approach to stakeholder's needs and enquiries
- Experience of using a database to manage supporters or clients and monitor income
- Excellent communication skills, and the ability to communicate with a wide and varied group of supporters and colleagues
- Experience with In Memory fundraising
- Evidence of consistently reaching and surpassing targets
- Experience in managing events; successfully promoting, acquiring participants, and achieving targets. Experience of line management
- Experience of writing engaging fundraising copy
- An understanding of, or experience of, working in a healthcare or hospice setting
Company Benefits:
- Annual leave 25 days plus bank holidays
- Standard Life pension scheme with Company contributions starting at 3%
- Non-contributory life assurance scheme
- Compton professional development and mentoring opportunities
- Employee Assistance Programme – offering free 24/7 support + counselling and advice
To apply, please send a short covering letter and CV by close of business of 30 October 2023.
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