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Technical Support Engineer

3 weeks ago

Ipswich, Suffolk, United Kingdom beBee Professionals Full time £30,000 - £45,000
About the Role

As a Technical Support Engineer at beBee Professionals, you will play a crucial part in delivering high-quality service and customer satisfaction. Your primary responsibility will be to ensure the effective installation, maintenance, and repair of our clients' technical equipment.

Main Duties:
  1. Carry out on-site installations, testing, and commissioning of equipment to meet customer requirements.
  2. Analyze and resolve complex technical issues with mechanical and electrical systems.
  3. Develop and deliver training programs for customers on equipment usage and maintenance best practices.
  4. Promptly prepare and submit detailed service reports and documentation.
Essential Skills and Qualifications

To excel in this position, you will require:

  • A degree or diploma in Engineering or a relevant field.
  • A proven track record as a Technical Support Engineer or in a similar role.
  • Superb technical skills, including strong problem-solving abilities with mechanical and electrical systems.
  • The capacity to frequently visit customer locations.
What We Offer

We provide a generous salary package, company vehicle, tools, and travel expenses covered, comprehensive health insurance and retirement plans, and ongoing training and career advancement opportunities.