IT Support Specialist
4 weeks ago
Key Responsibilities:
- Provide comprehensive 1st and 2nd line IT technical support to ensure seamless service delivery.
- Ensure all tickets are logged, prioritized, and resolved within SLA to maintain high customer satisfaction.
- Handle all queries professionally and efficiently, maintaining a high degree of customer service through proactive communication.
- Adhere to IT processes at all times to ensure consistency and efficiency.
- Provide hardware and application support to address technical issues.
- Educate users on IT procedures and best practices to minimize support queries.
- Maintain user security on all systems to prevent unauthorized access.
- Participate in IT projects to enhance service delivery and contribute to business growth.
- Manage the local site IT asset inventory to ensure accurate records and efficient asset utilization.
Requirements:
- 2nd line IT support experience with a proven track record of resolving complex technical issues.
- Excellent communication and interpersonal skills to build strong relationships with users and stakeholders.
- Able to work in a methodical and organized manner in a fast-paced environment.
- Self-motivated with a strong desire to achieve targets and contribute to business success.
- Proficient in Microsoft desktop operating systems and office suite with experience in Microsoft Remote Desktop Services (RDS).
- TCP/IP networking skills with experience in LAN, WAN, and Wi-Fi configurations.
- Familiarity with Active Directory (AD)/Azure AD for user authentication and authorization.
- Excellent telephone manner with the ability to communicate complex technical information clearly and concisely.
-
Specialist Study Support Worker
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Randstad Student Support Full timeWe are seeking a Specialist Study Support Worker to provide one-to-one support to students with specific learning difficulties (SpLDs) at Universities and/or Colleges in Northumbria. As a hybrid role, you will work with students to develop their study skills and strategies to achieve academic success.Key Responsibilities:Provide individualized study skills...
-
Technical Support Specialist
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Think IT Resources Full time £30,000We are seeking an experienced IT Support Engineer to join our team at Think IT Resources in Newcastle. This permanent role will involve providing technical support for our clients, with a focus on Windows technologies. The successful candidate will have a minimum of 2-3 years' experience in IT support, as well as experience with Active Directory, Office...
-
IT Infrastructure Specialist
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Think IT Resources Full time £30,000We are seeking an IT Infrastructure Specialist to join Think IT Resources in Newcastle. This permanent role offers a salary of £30,000 p/a, along with a great benefits package.The successful candidate will have strong IT support experience, with a focus on windows technologies (minimum 2/3 years' experience). They will also be responsible for the...
-
Will Drafting Specialist
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Clear IT Recruitment Full timeWe are seeking a skilled Will Drafting Specialist to join our esteemed Wills, Trusts & Probate team in Newcastle upon Tyne.Our award-winning law firm has a long history of delivering exceptional results with a focus on building strong relationships with clients. With 200 employees, we are one of the largest law firms in the North East.The successful...
-
Document Production Specialist
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Page Personnel Business Support Full timeAbout the RoleAre you a detail-oriented and organized individual looking for a challenging role? We are seeking a Document Production Specialist to join our team.This is a remote working position, with occasional office visits as needed. As a Document Production Specialist, you will be responsible for creating high-quality legal documents using templates or...
-
Professional Administrative Support Specialist
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Law Support Ltd Full timeAbout Law Support Ltd: As a leading UK law firm in the Real Estate department, we're seeking an experienced Administrator to join our team.Salary Information: This is a full-time office-based role with an estimated salary range of £25,000 - £35,000 per annum, commensurate with experience.Job Description: We require someone with previous administration...
-
IT Support Specialist
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Chase Medical Full timeJob Title: IT Support SpecialistWe are seeking a dedicated IT Support Specialist to join our team in Newcastle Upon Tyne.This role involves providing efficient and comprehensive secretarial support to the practice, including the typing of letters, reports, patient referrals, and notifications.The successful candidate will work full-time hours across Monday...
-
Education Support Specialists
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Protocol Education Full timeJob Title: Education Support SpecialistsWe are seeking skilled Education Support Specialists to join our team at Protocol Education. As an Education Support Specialist, you will play a vital role in supporting the learning and development of our students. Your responsibilities will include:Providing individualized support to students in need of extra...
-
Family Support Specialist
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom North East Ambition Full timeAt North East Ambition, we are seeking a Family Support Specialist to join our team. As a Family Support Specialist, you will play a crucial role in supporting students and families with complex needs where a range of factors are contributing to poor attendance at school and indicating that students are at risk of poor outcomes.Your primary responsibility...
-
Peer Support Specialist
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust Full timeCumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW) is seeking a skilled Peer Support Specialist to join their Complex Neurodevelopmental Disorders Service (CNDS).The successful candidate will have personal lived experience of caring for someone with Autism Spectrum Disorder (ASD) and possess excellent interpersonal skills.As a Peer Support...
-
Support Specialist
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Active Care Group Full timeWe are seeking a Support Specialist to join our team at Active Care Group in the Newcastle upon Tyne area.This role involves supporting a male client with a spinal cord injury within their own home. The successful candidate will be responsible for providing personal care, moving and handling, domestic tasks, and social activities.The ideal candidate will...
-
Conveyancing Specialist Opportunity
21 hours ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Clear IT Recruitment Full timeJoin Our Client's TeamOur client, a winner of the Law Society Excellence Awards Law Firm of the Year Award, seeks an exceptional conveyancing specialist to join their Newcastle office. This is a unique opportunity for a talented individual to grow their career and make a meaningful contribution to the company's success.About the RoleAs a key member of the...
-
Child Support Specialist
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Protocol Education Full timeAt Protocol Education, we are seeking a skilled Child Support Specialist to join our team. As a Child Support Specialist, you will play a vital role in supporting students and families with complex needs.The ideal candidate will have experience working with children and young people, as well as their families, and will be able to demonstrate a strong...
-
Learning Support Specialist
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Protocol Education Full timeJob Description:We are seeking a highly skilled Learning Support Specialist to join our team in Newcastle. As a Learning Support Specialist, you will work closely with teachers to support students across various key stages. Your role will involve providing one-on-one and small-group support, assisting with learning activities, and ensuring all students feel...
-
SEMH Support Specialist
2 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Protocol Education Ltd Full timeJob DescriptionWe are seeking a dedicated SEMH Support Specialist to join our team at Protocol Education Ltd. This role involves working with children who exhibit challenging behaviours or have social, emotional, and mental health needs.As a SEMH Support Specialist, you will provide valuable interventions and aid academic and pastoral development in a...
-
IT Support Specialist
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom SCC Full timeAre you looking for a challenging role that will allow you to utilize your technical skills and experience in a field-based environment? As an IT Support Specialist at SCC, you will be responsible for attending customer sites to provide support on IT hardware and software products. The ideal candidate will have excellent communication and interpersonal...
-
Client Support Specialist
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom beBee Professionals Full time £22,000 - £28,000beBee Professionals is seeking a Client Support Specialist to provide top-notch support to our clients. Key responsibilities include:Responding to customer inquiries and resolving issues efficiently.Providing accurate information about our products and services.Collaborating with internal teams to ensure customer satisfaction.Requirements:Previous experience...
-
Care and Support Specialist
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Priory Group Full timeUnwind and Thrive as a Care and Support SpecialistWe are seeking a skilled Care and Support Specialist to join our team at Priory Group, a leading provider of mental health care services. In this role, you will have the opportunity to work closely with our multidisciplinary team to provide personalized support and care to service users.Your primary...
-
Frontline Support Specialist
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom beBee Professionals Full time £25,000 - £35,000We are looking for a Frontline Support Specialist to join our team at beBee Professionals. The ideal candidate will have a high school diploma or equivalent, experience in customer service or retail, and strong teamwork and communication skills. As a Frontline Support Specialist, you will engage with customers, participate in operational workflow, and...
-
Support Specialist
2 months ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom beBee Professionals Full time £22,000 - £28,000We are looking for a talented Support Specialist to join our team at beBee Professionals. The successful candidate will have a strong customer service background and be able to provide expert support to our customers.Key Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and...