Food and Beverage Team Member

2 weeks ago

Cardiff, Cardiff, United Kingdom vale resort Full time

We are seeking a highly motivated and customer-focused individual to join our Food and Beverage team at the Vale Resort.

About the Role:

As a Food and Beverage Team Member, you will be responsible for providing exceptional service to our guests, exceeding their expectations in every interaction.

Key Responsibilities:

  • Approach and acknowledge all guests, ensuring a warm and welcoming atmosphere.
  • Provide table service for diners in the bar and restaurant, including wine service.
  • Awareness of menus, wine lists, and ensuring all sales opportunities are maximized.
  • Champion guest service throughout the departments.

About You:

We are looking for an individual with excellent customer service skills, who is comfortable working in a fast-paced environment.

Requirements:

  • Knowledge of food safety and an understanding of allergens is desirable.
  • Excellent attention to detail and problem-solving skills.
  • Committed to working as a team.
  • Able to legally serve alcoholic beverages.

What's in it for You:

As a member of our team, you will enjoy a range of benefits, including retail and leisure discounts, complimentary gym membership, and discounted food and drink while on shift.

We are committed to investing in our people, providing the skills and tools you need to build your career with us.

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