Fire and Security Systems Specialist
1 week ago
About V7 Recruitment
We design, develop, and deliver tailored security solutions by combining people, technology, and processes.
Our strong foundation in security risk modelling allows us to identify and mitigate risks using data-driven insights. This informs our strategies, prevents crime, and reduces costs.
We value authenticity and transparency, striving to provide sincere services that customers can trust.
As part of a well-established international group, we benefit from decades of expertise in aviation services, facilities management, technology, and security services across Europe and the USA.
Estimated salary: £40,000 - £60,000 per annum.
Job Description:
As an Area Service Engineer with V7 Recruitment, you will handle scheduled service and maintenance calls, managing small works assignments. You will participate in an out-of-hours on-call rota, ensuring 24/7 customer support. Your focus will be on a specific service area, but occasional work outside this region may be required.
You will build strong relationships with clients, ensuring all Service Level Agreements (SLAs) are met. Your role will involve promoting our company's standards of professionalism, customer care, and best practices.
Key Responsibilities:
- Manage and maintain operations within your designated service area.
- Communicate outstanding issues to your Line Manager or Supervisor.
- Minimise repeat visits by effectively managing service calls.
- Represent the company positively and act as an ambassador.
- Complete assigned duties promptly and professionally.
Required Skills and Knowledge:
- Solid understanding of CCTV, Intruder Alarm, Access Control, and Fire Systems.
- Willingness to undergo training in company-specific areas or identified skill gaps.
- Commitment to health and safety regulations and company policies.
Benefits:
- Access to Perkbox rewards and discount platform.
- Paid door-to-door travel.
- Apprenticeship opportunities.
- Employee of the Month programme (£50 reward).
- 110% Club with significant rewards for top performers.
- WageStream for flexible wage access.
- Employee Assistance Programme (EAP).
- Career progression opportunities.
- Ongoing training and development.
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