Business Fraud Protection Specialist

5 days ago


Leicester, Leicester, United Kingdom Hastings Direct Full time
About the Role

We are seeking an experienced Business Fraud Protection Specialist to join our team at Hastings Direct. As a key member of our fraud protection team, you will play a crucial role in protecting our business against potential policy fraud.

Your primary responsibility will be to validate customer policies and ensure they hold the correct information. You will need to balance a varied portfolio of customer policies and validate these through various checks, including direct communication with customers and document authentication.

You will use a data-driven approach, effective conversation management, and cutting-edge application fraud tools to identify and treat deliberate and unintentional policy misrepresentation. This will involve ensuring customers are retained at the right price and that high-risk policies are removed from cover.



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