Facilities Operations Assistant

5 days ago


Harrogate, North Yorkshire, United Kingdom Warner Hotels Full time
Job Overview

We are seeking a dedicated individual to join our team at Warner Hotels as a Facilities Operations Assistant. This is a fantastic opportunity for those who are passionate about delivering exceptional customer service and contributing to the success of our business.

The successful candidate will receive a competitive hourly rate, with rates varying based on age.

  • A range of benefits, including live-in options, free gym and leisure facilities, and discounted food.
  • Opportunities for career development through recognized qualifications and in-house training.
  • Access to exclusive discounts and offers with national brands and retailers.

This role involves providing exceptional customer service to ensure guests enjoy their stay, liaising with colleagues to maintain a high-quality service standard, and developing knowledge of our products and services to provide tailored recommendations.

Key Responsibilities:

  • Provide excellent customer service to guarantee guest satisfaction.
  • Liaise with colleagues to achieve high-quality service standards.
  • Enhance product and service knowledge to offer personalized suggestions.

What We Offer:

  • A supportive and diverse team environment.
  • Prospects for professional growth and development.
  • A competitive salary and benefits package.

Requirements:

  • A passion for delivering outstanding customer service.
  • A willingness to learn and improve skills.
  • A people-focused approach to work.
  • An ability to work collaboratively as part of a team.

We value diversity and welcome applications from all backgrounds. We are happy to discuss reasonable adjustments and flexibility requirements.



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