Team Leadership Coach

3 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Footlocker Full time
About the Role

We are seeking an experienced Team Leadership Coach to join our team at Footlocker. As a Team Leadership Coach, you will be responsible for leading a team of sales associates and ensuring exceptional customer service.

Responsibilities:
  • Coaching and motivating your team to drive sales and deliver exceptional customer service
  • Ensuring high levels of customer satisfaction by being knowledgeable on all products offered and teaming up with co-workers to provide excellent sales service
  • Delivering sales, customer experience, merchandising, visual, and operational expectations
Requirements:
  • Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
  • Confident and comfortable engaging customers to deliver an elevated experience
  • Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
  • Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
  • Initiates completion of tasks or activities without necessary supervision
  • Strong cognitive and mathematical skills, including problem analysis, decision making, and financial analysis
  • High level of ethics, values, integrity, and trust
  • Flexible availability – including nights, weekends, and holidays
Compensation

The estimated salary for this role is $50,000 - $60,000 per year, depending on location and experience.



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