Customer Service Delivery Associate

3 weeks ago


Walsall, Walsall, United Kingdom Royal Mail Group Full time

Job Role Overview

Royal Mail Group is seeking a dedicated and reliable individual to join our team as a Post Delivery Worker. In this role, you will be responsible for delivering mail and packages to customers across the region, ensuring timely and efficient service.

Key Responsibilities

  1. Deliver mail and packages to customers in a professional and courteous manner
  2. Operate a vehicle safely and efficiently, adhering to traffic laws and company policies
  3. Manage and maintain a high level of customer service, responding to queries and concerns in a timely and effective manner
  4. Work independently, managing time and prioritizing tasks to meet delivery deadlines

Requirements

  • Full UK manual driving licence with no more than 6 penalty points
  • Ability to lift and carry packages up to 25kg
  • Good communication and interpersonal skills
  • Ability to work independently and as part of a team

Benefits

  • Market leading pay and benefits package
  • Opportunities for career development and progression
  • Excellent family friendly support
  • Access to company pension scheme and other benefits


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