Service Advisor

4 weeks ago


Hertfordshire, United Kingdom Autotech Recruit Full time

We are seeking an experienced Service Advisor to join our client's team in Watford on a temporary to permanent basis.

The successful candidate will have previous experience within a dealership and proven customer service skills.

This is an exciting opportunity where you will be the main contact for the customer from initial meeting to completion and handing back of the vehicle.

You will be responsible for liaising with the customer regarding the work to be undertaken on their vehicle and keeping them informed of the progress.

You will need to be comfortable and confident when professionally resolving any issues that may arise, managing customer and business expectations.

Key responsibilities include:

Customer Service:

  • Dealing with all customers in a professional, prompt and courteous manner
  • Checking the vehicle onto site, allocating and checking out a loan vehicle
  • Managing progress of all jobs and liaising with the customer during progression of work

Technical Knowledge:

  • Ability to work independently with a proactive approach
  • Customer focus, relationship maintenance and communication skills are of paramount importance

Additional Responsibilities:

  • Ensuring customers are aware of all products and services available
  • Providing excellent customer service and building strong relationships

This role offers a competitive hourly rate of up to £21.00 and a guaranteed minimum of 40 hours per week. Saturday working is optional.

If you are interested in this vacancy, please contact Leonnie Bergin at leonnie.bergin@autotechrecruit.co.uk or call on 07564 576038.


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