First Line Technical Support Specialist
12 hours ago
Fitzrovia IT Limited is seeking an experienced 1st Line Support Engineer to join our expanding service desk team.
About the Role:We are looking for a highly motivated and organized individual with excellent communication skills to provide first-class IT support services to our clients.
Key Responsibilities:- Resolve technical issues and provide timely delivery of services
- Deliver a high standard of customer care and escalate problems where appropriate
- Manage Microsoft Windows Server 2016 – 2022, Microsoft 365, Active Directory, and other IT systems
- Provide support for Apple OS and Apple Mac devices
- Collaborate with the team to achieve service desk goals and objectives
- Microsoft Windows Server 2016 – 2022, Microsoft 365, Active Directory, and other IT systems
- Apple OS and Apple Mac support experience
- Excellent communication and interpersonal skills
- Ability to work under pressure and meet deadlines
- Microsoft Office suite and laptop/desktop support
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Flexible working hours and hybrid working arrangements
Please submit your application, including your resume and a cover letter, to [insert contact information].
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