Complex Case Manager

3 weeks ago


Coventry, Coventry, United Kingdom Coventry & Warwickshire Integrated Care Board Full time

The Coventry & Warwickshire Integrated Care Board is seeking a highly skilled Complex Case Manager to join their team.

This substantive post is based within the Integrated Care Board and involves undertaking CHC assessments and managing complex patients with identified healthcare needs.

The successful candidate will be responsible for the line management of Clinical Nurse Assessors and ensuring the achievement of KPIs and QIPP savings.

They will also be responsible for Quality Assurance oversight of complex LD cases and liaising with CHC stakeholders.

Main Responsibilities:

  • To assess, case manage, monitor, and formally review the health needs of patients funded by the Integrated Care Board.
  • To review existing historical joint funding care packages for learning disabilities clients.
  • To carry out verification and quality assurance of all DSTs and review assessments.
  • To coordinate and provide needed support to the Legal Team and report to the line manager on the progress of all cases.
  • To liaise with the DOLs Team to provide required clinical information and updates.

Working for the Integrated Care Board:

  • To manage Clinical Assessors to ensure the CHC team works effectively and maximises individual performance.
  • To be part of the recruitment process for members of the CHC Team.
  • To provide peer reviews for clinical staff and have access to all ICB mandatory training.
  • To participate in ensuring that those staff under your management fulfil their responsibilities.

Person Specification:

  • Evidence of leadership skills.
  • Clinical qualification - RLDN.
  • Previous experience of leading a team or working in multidisciplinary teams.
  • Knowledge of working within CHC or understanding of NHS CHC Framework.

The Integrated Care Board is committed to supporting all employees to work flexibly and offers a range of benefits and initiatives to support staff wellbeing.


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