Healthcare Operations Manager

3 weeks ago


Manchester, United Kingdom OPTICAL EXPRESS Full time

**Job Title:** Healthcare Operations Manager
**Location:** Manchester, UK

Company Overview

OPTICAL EXPRESS is a leading provider of ophthalmology services in the UK. We are committed to delivering world-class levels of service and clinical care to our patients.

Salary and Benefits

The successful candidate will receive a generous basic salary, plus excellent bonus potential. The estimated salary for this role is £60,000 - £80,000 per annum, depending on experience. Additionally, employees receive 29 days holiday (inc. bank holidays) and substantial discounts across the brands.

Job Description

We are seeking a skilled Healthcare Operations Manager to join our team in Manchester. As a key member of our leadership team, you will play a critical role in ensuring the efficient operation of our clinics and achievement of financial performance.

  • Leading a high-performing team to deliver industry-leading customer service across ophthalmology, aesthetic, and cosmetic services.
  • Promoting teamwork, communication, and collaboration between clinical and retail teams across the brands.
  • Ensuring audit, policies, procedures, and medical governance standards are met at all times.
Required Skills and Qualifications

To be successful in this role, you will need:

  • A minimum of three years management experience gained within the optical, private health, aesthetics, hospitality, retail, or service sectors.
  • Proven people management skills, capable of building and leading high-performing teams.
  • Excellent organizational and communication skills.
  • Experience of P&L accounts or budgetary management to control costs.

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