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MA Operational Support Specialist

2 months ago

Glasgow, Glasgow City, United Kingdom Glasgow Guarantee Recruitment Full time

Job Summary

Glasgow Guarantee Recruitment is seeking a highly motivated and organized individual to join our team as a Modern Apprentice in Operational Support. As a key member of our team, you will provide administrative support to our Area Teams, ensuring the smooth delivery of services to the citizens of Glasgow.

Key Responsibilities

• Process and manage workload using Microsoft Office packages and other GCC systems on a daily basis

• Collaborate with internal and external organizations to achieve common goals

• Provide exceptional customer service to internal and external stakeholders

• Support Operational Managers and provide administrative assistance as required

• Communicate effectively with members of the public and other stakeholders

Key Skills

• Basic IT skills, including proficiency in Microsoft Office packages

• Strong literacy and numeracy skills

• Excellent verbal and written communication skills

• Ability to work effectively as part of a team

• Adaptability and willingness to learn new skills

• Reliable, hardworking, and enthusiastic approach

• Ability to produce high-quality work with attention to detail and accuracy

• Strong time-keeping and time management skills

Apprenticeship Details

• Apprenticeship Framework Level: SVQ Level 2 Business Administration

• Apprenticeship Framework Title: Administration and Related

• Training Provider: Glasgow City Council