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Digital Sales Specialist
2 months ago
Flexibility is key in our stores, and you may be required to work additional hours as needed.
As an O2 Retail Advisor, your main role will be to deliver outstanding in-store performance and customer care, while working together with your team to meet your store's wider goals. We will train and empower you to deliver this by getting to know the customers, understanding their needs, and recommending the best products and services to improve their digital lives.
Key Responsibilities
- Become an expert in all things O2, promoting our products, services, and brand.
- Consistently meet store targets by creating tailored recommendations and sharing our 'Why O2?' message.
- Take ownership of your own performance and contribute to the overall success of O2.
- Embrace opportunities for personal development with support from store leadership and O2 resources.
Training and Development
Experience an exceptional induction program that delves deep into all aspects of Virgin Media O2. We'll discuss this further at your telephone interview.
About Us
- Excellent communication skills to convey information and instructions clearly, as well as handle customer complaints and resolve issues effectively;
- Self-motivated to hit agreed sales targets.
What's in it for you
- Competitive hourly rate of £11.81, with the potential to earn more through our accreditation programme.
- 23 days' annual leave and an additional day off to celebrate your birthday, plus the option to buy and sell leave to suit your personal needs.
- An excellent pension scheme, matching up to 10%
- Employee BUPA medical cover, health care plan, and life assurance.
- A host of Family Friendly policies.
- A wide range of support, rewards, and tools to help you prioritize what really matters.
Next Steps
- Once you've submitted an application, the next steps of the process if successful will be a call from one of our recruiters to discuss the role in more detail and take you through a competency-based telephone interview.
- If the initial conversation goes well, we will book you in with the hiring manager for a comprehensive interview at the store.
- Impress during the interview, and upon success, you'll receive your offer to start your training and join our experienced and inclusive team.
