Experienced PP Technician Required for London Office
2 weeks ago
Job Overview
We are seeking a skilled Premium Processing Technician to join our team in London. As a key member of our processing team, you will be responsible for ensuring the smooth operation of our processes and providing excellent customer service.
Key Responsibilities:
- Work closely with all PP teams and the business to ensure that forecasts are met and all processing is actioned promptly and accurately.
- Be the main point of contact for urgent requests and escalations from broking teams.
- Oversight of PPC/PPW processes for assigned divisions.
- Responsible for BCP contingency mailboxes in the event of workflow tool failures.
- Liaise with counterparts within IBA and attend Credit Control Meetings.
- Regularly review ledgers to ensure premiums are signed in real-time and legacy issues are resolved.
- Monitor income and ensure all items in Forecast are processed to meet forecast/budget.
- Liaise daily with the Processing Team aligned to your LOB.
- Escalate any Training and Development needs within the Processing Team.
- Review RFT stats for their LOB and liaise with broking teams to drive improvement.
Requirements:
To be successful in this role, you will need to have relevant experience in Premium Processing and excellent communication skills.
Salary: £35,000 per annum.
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